Job description of a social worker at home. Job description of a social worker of a healthcare institution

This job description has been translated automatically. Please note that automatic translation does not provide 100% accuracy, so there may be minor translation errors in the text.

Preface to job description

0.1. The document comes into force from the moment of its approval.

0.2. Document developer: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.3. Document approved: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.4. Periodic check this document produced at intervals not exceeding 3 years.

1. General Provisions

1.1. The position "Social worker" belongs to the category "Specialists".

1.2. Qualification Requirements - Incomplete higher education relevant area of training (junior specialist) without work experience requirements.

1.3. Knows and applies:
- legislation in the field of providing social services;
- the foundations of ethics and professional communication;
- the content, forms and procedure for providing services to persons who are in difficult life circumstances;
- methods and forms of social work with special groups of clients;
- basics of psychology;
- basics of medical and hygienic knowledge;
- fundamentals of economics, law and labor law, norms of labor protection and industrial sanitation;
- office work.

1.4. A social worker is appointed to a position and dismissed from office by order of the organization (enterprise/institution).

1.5. The social worker reports directly to _ _ _ _ _ _ _ _ _ _ .

1.6. The social worker directs the work of _ _ _ _ _ _ _ _ _ _ .

1.7. A social worker during his absence is replaced by a person appointed in accordance with the established procedure, who acquires the relevant rights and is responsible for the proper performance of the duties assigned to him.

2. Description of work, tasks and job responsibilities

2.1. Puts into practice regulations on the provision of social services to persons who find themselves in difficult life circumstances (disability, loneliness, orphanhood, homelessness, lack of housing, work, neglect and negative relationships in the family, natural disaster, etc.).

2.2. Registers and keeps records of persons who live in the zone social services.

2.3. Organizes and supervises the provision of social services necessary individuals to overcome or mitigate life's difficulties, maintain their social status and full-fledged life.

2.4. Uses available financial, material and other opportunities to meet the needs of individuals and solve their problems.

2.5. Organizes activities for the rehabilitation, reintegration, social adaptation of persons, their registration for a stay in a boarding house, sanatorium, rest home, etc.

2.6. Represents and defends their interests in enterprises, institutions and organizations that can help in solving problems.

2.7. Provides advisory, methodological assistance on the organization and provision of social services for requests and appeals of citizens and officials enterprises, institutions and organizations.

2.8. Examines letters, applications, complaints and provides answers in the prescribed manner.

2.9. Maintains primary documentation on the organization of social services and assistance, accounting and reporting.

2.10. Resolves current issues with social workers.

2.11. Knows, understands and applies the current regulatory documents relating to its activities.

2.12. Knows and complies with the requirements of normative acts on labor protection and environment, complies with the norms, methods and techniques safe execution works.

3. Rights

3.1. The social worker has the right to take action to prevent and remedy any irregularities or inconsistencies.

3.2. A social worker has the right to receive all social guarantees provided for by law.

3.3. The social worker has the right to demand assistance in the performance of his official duties and exercise of rights.

3.4. The social worker has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision necessary equipment and inventory.

3.5. The social worker has the right to get acquainted with the draft documents relating to his activities.

3.6. The social worker has the right to request and receive documents, materials and information necessary for the performance of his duties and instructions of the management.

3.7. The social worker has the right to improve his professional qualifications.

3.8. The social worker has the right to report all violations and inconsistencies identified in the course of his activities and make proposals for their elimination.

3.9. The social worker has the right to get acquainted with the documents that define the rights and obligations of the position held, the criteria for assessing the quality of the performance of official duties.

4. Responsibility

If a person at a certain point in his life cannot take care of himself on his own, close people can help him. In the case when he is left alone, one can hope for specially created services to help the population.

The help of social service centers is available to everyone who needs care and support in difficult situations. To receive a personal assistant, you must leave an application to the center social protection at the place of residence and obtain the appropriate conclusion of the medical commission. Service workers refer to this as enrollment in nursing home care services.

The following groups of citizens have the right to use the benefits provided:

people who have lived to old age;
persons with disabilities;
citizens under the age of 18, as well as families raising children and in need of assistance;
a family in which three or more children grow up and are brought up;
other groups of people who find themselves in a difficult life situation.

Unhindered and extraordinary support is received by:

invalids and participants of the Great Patriotic War and persons equated to them;
single citizens of advanced age (80 and above) and people with disabilities after 70 years;
persons injured in hostilities;
elderly people living alone and people with disabilities who, due to circumstances, are deprived of assistance and unable to independently provide for their own care.

First of all, such a reception can count on:

spouses of deceased participants and invalids of the Great Patriotic War and war veterans who do not have a re-registered marriage;
persons affected by radiation as a result of the Chernobyl disaster and categories of people equated to them;
rehabilitated persons and citizens recognized as victims of political repression.

People living with relatives who are unable to properly care for persons in need of assistance for justified reasons may also be eligible for support. social services(protracted illness, retirement, frequent departures from home, etc.).

Information! If the beneficiary has a disease that requires constant treatment in hospitals, in providing social assistance at home may be denied.

Responsibilities of a social worker

Each social worker has a list of obligations for home care to the elderly people assigned to him, the disabled, for example:

visit their wards 2 times a week;
purchase the necessary medicines in pharmacies, as well as purchase hot meals, necessary household goods and deliver them to the place of residence of the needy;
prepare food and hot drinks;
to feed the ward if he himself is not able to do it;
to clean the apartment;
deliver drinking water and timely purchase fuel for furnaces;
hand over things for cleaning and pick up from there;
pay utility bills in a timely manner;
assist in writing letters, as well as deliver other correspondence;
deliver to clinics for the necessary medical examinations;
support morally in difficult situations;
to assist in obtaining education, possible or mastering a profession in accordance with the capabilities of a person;
provide legal services, draw up certificates, documents (if there is a power of attorney);
other services.

Information! These services are provided to these categories of citizens free of charge. If the beneficiary uses additional services that are not included in the list of job responsibilities social worker, it will be charged the fee discussed in the agreement with the service center.

Citizens who require social assistance and care, but do not fall into any of the possible categories, can take advantage of the provision of one-time and additional services not included in the mandatory list. Examples of such services: delivery of vehicles to undergo rehabilitation procedures for those in need, home assistance in caring for disabled children or accompanying them to educational institutions, etc.

Need to know! Every social worker must have a register of purchases and services provided to the ward. Entries in it are kept under the signature of the beneficiary. Every month the document is checked by the heads of the center.

How to become a social worker?

Any citizen who has received general education, as well as having a diploma state standard profession in this area. Deep knowledge and professional training of a social worker is not enough, it is necessary to develop personal qualities, such as:

humanism;
responsibility;
kindness and justice;
self-esteem and respect for the dignity of others;
tolerance, courtesy and ability to empathize with one's neighbor;
readiness to understand and help;
willingness to help and care;
emotional stability;
personal social activity.

Social worker rights

Federal Law No. 122-FZ of August 2, 1995 “On the Fundamentals of Social Services for the Population in Russian Federation"Article 36, paragraph 2" states: social workers are employees of state institutions, comprehensive centers social services have the right:

for the purchase of work uniforms, footwear and accessories, or the payment of funds for their purchase;
without a queue to be served by state and municipal enterprises sale of goods, Catering, communications, bank branches and institutions that provide consulting legal services in the performance of official duties;
install out of turn a landline phone and buy on preferential terms a car to assist the elderly and the disabled, in the manner prescribed by the Government of the Russian Federation;
free travel on public transport;
compensation Money for the use of personal vehicles for work purposes.

Among other things, to the official salary established by tariff category, is subject to payment of funds for harmful and dangerous working conditions in the amount of 15% and an allowance for continuous work experience in the system: after the first 3 years in the amount of 20% and after 5 years of work - 30%.

Pay for labor

In 2018, the remuneration of this category of employees of state and municipal budgetary organizations, including institutions of social protection of the population, is carried out in accordance with the Unified Tariff Scale (ETC), approved by Decree of the Government of the Russian Federation dated 14.10 92 No 785 “On the division in the levels of remuneration of workers public sector…”.

Depending on the degree of qualification of the employee and the range of services provided, the ratios in the sizes tariff rates(salaries) for 18 categories of ETC, differences were compared and taken into account job duties employees by the level of complexity, skills of the staff, specific job responsibilities of representatives of public sector.

Size wages specialists of public sector institutions is determined by the assigned category of remuneration ETC (according to the results attestation commission), allowances, allowances, additional payments and compensations provided for by the current documents. The amount of mandatory payments is established by the Government of the Russian Federation.

Organizations with ETS have the right to independently set allowances, for example, for performing particularly difficult work, establish an additional payment (if the employee combines several professions), expand or increase the amount of work, replace an absent employee, and also pay a bonus. Incentive payments are unlimited by maximum levels. May be reduced or canceled when the quality of work decreases. The amounts of bonus payments are prescribed in the provision developed for this purpose.

About the positions of social worker and social work specialist

The position of a social worker is in the staff of the social protection service, which refers to budget organizations. This, in turn, implies the uniformity of job titles and the unification of job responsibilities in all territorial branches of this service. Thus, when determining the qualification requirements for this position and the duties of a social worker, one should use the appropriate professional standard approved by order of the Ministry of Labor dated November 18, 2013 No. 677n.

In short, the main purpose of a social worker is to provide comprehensive assistance to the elderly and disabled. First of all, honesty is required from the candidate for this job, since he deals with the money of his wards, buys food and pays utilities. At the same time, he must also be physically enduring, since he often has to carry weights (and caring for the infirm often requires considerable strength). You should also not forget about elementary responsiveness, since you need to listen to your wards.

According to the professional standard, to fill the position of a social worker, four conditions must be met simultaneously:

absence medical contraindications to work;
the presence of secondary vocational education or secondary general education, subject to internship at the workplace;
taking first aid courses medical care;
no convictions for crimes against the person and sexual inviolability.

There is also a position in the social protection service with a similar name - a specialist in social work. The fundamental difference between these two positions lies in the wards: the social worker deals with the elderly and the disabled, and the social work specialist cooperates with all groups of the population in need of social protection.

In addition, a social work specialist occupies a higher level in the structure of the social protection service and performs work that requires higher qualifications. In accordance with the professional standard "Specialist in social work", approved by order of the Ministry of Labor of October 22, 2013 No. 571n, this position can be applied for by:

Don't know your rights?

person with higher professional education;
a social worker with a secondary vocational education who has worked in the specialty for at least 3 years.

The billing of these positions also differs: for the position of a social worker, 3-8 categories are allocated, for the position of a specialist - 8-13.

Approximate structure of the job description of a social worker

When compiling a job description for a social worker, you can follow the structure below, which includes several sections.

General provisions

This section usually includes general information about the position:

Title (social worker).
Discharge.
Subordination order (indicating to whom you need to report, who makes the decision on hiring and dismissal).
Qualification requirements, which may include education and work experience requirements, as well as a description of the skills and moral qualities that the employee must possess. For example, for grade 3, a complete secondary education is sufficient (work experience is not important), for a social worker of grade 8, higher professional education with at least 5 years of experience in this area is required.
A list of regulations, instructions and rules that an employee should know and by which he should be guided in his activities.

Rights

The social worker, carrying out his labor function, can use a certain amount of rights. Most often, this employee is given the following rights:

require management to create conditions for the performance of labor functions;
send suggestions to management to improve the work process;
require the head to assist in the performance of their duties;
involve specialists from all structural divisions to solve specific problems;
within its competence, involve specialists from various medical organizations to provide assistance to the wards;
make information requests to collect data necessary for work.

Job Responsibilities

In this section, the social worker is assigned the duties that he performs on a daily basis. For example:

Identify persons in need of social protection in the assigned territory.
Deliver groceries to the home, help the wards in cooking.
Provide sanitary and hygienic assistance to the beneficiaries.
Clean the room, change linen, do laundry.
Assist in the provision of medical care and hospitalization.
Deliver medications home and make sure they are taken correctly.
Assist in writing letters, statements and other documents, as well as sending them to recipients.
Help pay bills.

Responsibility

This section lists the responsibilities that may apply to a social worker. For example, an employee may be attracted to:

to disciplinary liability for failure to perform or improper performance of their labor duties;
to administrative or criminal liability for the commission of relevant misconduct;
To liability for damages (within the limits established by civil and labor legislation).

There is no particular difference in the job responsibilities of employees of different categories, therefore, when compiling job descriptions, in this case, only qualification requirements. The latter means that with an increase in the rank, the employee must sign a new job description.

A social worker is a specialist working in the Center for Social Services. The main objective of this organization is to assist the unprotected and vulnerable segments of the population.

What are the responsibilities of a social worker?

it monitors and identifies the circle of persons in need of assistance;
tries to improve the material and living conditions of their lives;
provide social and legal protection.

In addition to conversations and consultations, the social worker carries out regular trips to the locations of his wards, observes their life and living conditions. The work of a social worker with the elderly includes the following duties: the purchase of food, medicines, goods daily demand, registration of various benefits, etc.

A specialist applying for such a position must have general sociological knowledge, as well as some applied knowledge, including knowledge of ethics, sociology, pedagogy, economics, law, and medicine.

In his work, the social worker is guided by the Federal Law of December 28, 2013 No. 442-FZ (as amended on March 7, 2018) “On the Fundamentals of Social Services for Citizens in the Russian Federation”, which discusses the rights and obligations of a social worker, other regulations, as well as his job description .

A social worker works in schools, shelters, nursing homes, colonies, social service centers, social protection committees, services psychological help etc.

professional standard

Before talking about what is included in the duties of a social worker, let's find out what requirements he must meet, what skills, knowledge and skills he must have.

For the position of "Social worker" a professional standard has been developed, approved. Order of the Ministry of Labor and Social Protection of the Russian Federation dated November 18, 2013 No. 677n.

According to the professional standard, in order to fill the position of a social worker, four conditions must be met simultaneously:

no medical contraindications to work;
the presence of secondary vocational education or secondary general education, subject to internship at the workplace;
taking first aid courses;
no convictions for crimes against the person and sexual inviolability.

Job description the employee is compiled taking into account the requirements of the specified professional standard. The job description consists of the following sections:

general provisions;
official duties;
rights;
responsibility.

Employees who are affected by this document must be familiarized with its contents under signature.

Job description

1. General Provisions

1.1. This job description defines the functional, job duties of a social worker at home, rights and responsibilities.

1.2. A person who has secondary vocational education is appointed to the position of a social worker - training programs for workers, employees or secondary general education and professional training(internship) in the workplace with no experience requirements practical work, passing a training course in first aid before providing medical assistance.

Persons who have or have had a criminal record for crimes, the composition and types of which are established by the legislation of the Russian Federation, are not allowed to work. Pass required medical examinations in the manner prescribed by law.

1.3. The social worker should know:

Fundamentals of legislation at the federal and regional levels, the main provisions of regulatory legal acts in the field of social services for the population, including administrative regulations, national and state standards social services for the population;
have skills in working with a PC and office equipment, means of communication and communication;
internal rules work schedule organizations, labor protection standards, fire safety;
the organization's quality system policy;
regulations for interdepartmental interaction and exchange rules professional information between specialists from different departments;
fundamentals of personality psychology and certain categories population;
methods of providing emergency medical care;
sanitary and hygienic requirements for the care of citizens recognized as in need of social services;
organization of housekeeping.

1.4. A social worker must have the necessary knowledge and skills that meet the professional standard "Social worker", approved. Order of the Ministry of Labor and Social Protection of the Russian Federation dated November 18, 2013 No. 677n.

1.5. The social worker must ensure the confidentiality of the information received as a result of the activity about the recipient of social services.

1.6. A social worker is appointed and dismissed by order of the director of the organization in accordance with the current legislation of the Russian Federation.

1.7. The social worker reports to the director of the organization.

2. Job responsibilities

This section details the responsibilities of a social worker. Let's list the duties of a social worker in caring for the elderly. Its functions include:

2.1. Identification of persons in difficult life situations and in need of social services.

2.2. Purchasing and home delivery of groceries, including hot meals.

2.3. The job responsibilities of a social worker at home include helping to prepare food from products.

2.4. Acquisition and home delivery of industrial essential goods.

2.5. Water delivery (for persons living in premises without centralized water supply).

2.6. What are the duties of a social worker? countryside: this is the kindling of the furnace, the delivery of fuel from the place of storage to the furnace.

2.7. Assistance in providing fuel for those living in residential premises without central heating (filling out an application and other necessary documents).

2.8. Delivery of things for washing, dry cleaning, repair, receiving them and delivery.

2.9. Assistance in organizing troubleshooting and repair of residential premises (calling a plumber, electrician and other necessary workers, searching for contractors and assistance in concluding with them civil law contracts for the relevant work).

2.10. Organization of cleaning of residential premises, including with the involvement of other persons (services).

2.11. Retirement care workers perform the following duties: help with paying for housing and utilities(filling out receipts, paying for services through credit organizations, organizations of housing and communal services, cash settlement centers).

2.12. Assistance in obtaining the "social taxi" service.

2.13. Assistance in the purchase of goods and services in organizations of trade, public utilities, transport, communications and other organizations providing services to the population (applications, assistance in delivery to the place of residence, if necessary, work time accompaniment of the client to the specified organizations).

2.14. Assistance in writing and reading letters.

2.15. Assistance in providing books, magazines, newspapers (purchase and home delivery, filling out subscription receipts).

2.16. Assistance in visiting cinemas, theatres, exhibitions and other cultural events (informing about upcoming cultural events, purchasing tickets, if necessary, during working hours, accompaniment when visiting cultural events).

2.17. Organization of work on the personal plot, including with the involvement of other persons or services (search for performers and assistance in concluding civil law contracts with them for the performance of relevant work, attracting volunteers, sponsors).

2.18. The duties of a social worker for the elderly include the following: assistance in referral to stationary social service institutions, assistance in preparing the necessary documents.

2.19. Assistance in the organization ritual services(in the absence of deceased relatives or the impossibility of independent solution of the specified task by relatives for health reasons).

The duties of a social worker in caring for a disabled person are somewhat different and often include first aid and basic medical procedures (for example, measuring the patient's temperature or blood pressure). Let's list the duties of a social worker working with a person in need of special care.

2.1. What are the duties of a social worker: assistance to the ward in the provision of medical care (accompaniment to medical organizations, interaction with the attending physician, delivery of tests, etc.).

2.2. Assistance in passing the medical and social examination (accompaniment to the bureau of medical and social examination).

2.3. Assistance in providing the ward with medicines and products at the conclusion of doctors medical purpose(purchase and home delivery, including as part of mobile social service teams).

2.4. Assistance in carrying out rehabilitation measures, including on the basis of an individual rehabilitation program for a disabled person (child with a disability).

2.5. Assistance in the provision of rehabilitation services, in ensuring technical means rehabilitation, including prosthetic and orthopedic products. Monitoring the health status of the ward, measuring temperature, blood pressure.

2.6. Rendering, if necessary, first aid to the provision of medical care, calling a doctor or an ambulance to the house.

2.7. Assistance in preparing documents for hospitalization, escorting to inpatient medical institutions for hospitalization and visiting the ward in these institutions.

2.8. Assistance in performing medical procedures as prescribed by a doctor (calling an appropriate specialist to perform medical procedures, applying mustard plasters, compresses, instilling drops), monitoring the timely intake of medications prescribed by a doctor.

2.9. Assistance in maintaining personal hygiene, if necessary, performing sanitary and hygienic procedures (rubbing, washing the patient, taking out the vessel, washing the bedridden patient in the bath completely, washing the head, cutting nails, cutting hair, shaving, changing bed and underwear, feeding debilitated patients).

2.10. What are the duties of a social worker: assistance in advising the relatives of the ward and acquiring practical skills for caring for the elderly and disabled, etc.

3. Rights

The social worker has the right:

3.1. Request and receive the necessary information, as well as materials and documents related to the issues of his activities from the director.

3.2. Improve qualifications, undergo retraining (retraining).

3.3. Make proposals for improving the work related to the responsibilities provided for in this instruction.

3.4. Contact the relevant authorities local government or go to court for permission labor disputes arising during the execution functional duties.

3.5. enjoy information materials and legal documents necessary for the performance of their duties.

3.6. Involve specialists from all structural divisions of the organization in solving the tasks assigned to him (with the permission of the director).

4. Responsibility

4.1. Failure to perform (improper performance) of their functional duties, violation of the internal labor regulations established in the organization.

4.2. Failure to comply with the orders and instructions of the director of the organization.

4.3. infliction material damage within the limits established by the current legislation of the Russian Federation.

4.4. Poor quality of services and record keeping.

4.5. Disclosure of information that became known in connection with the performance of official duties.

For the above violations, a social worker may be brought, in accordance with applicable law, depending on the severity of the offense to disciplinary, material, administrative, civil and criminal liability.

Job Description Sample

We offer you a sample job description of a social worker for review. It specifies what job responsibilities a social worker should have. The document was developed in accordance with the requirements, professional standard"Social worker" by order of the Ministry of Labor and Social Protection of the Russian Federation of November 18, 2013 No. 677n and other regulatory legal acts regulating labor relations.

SOCIAL WORKER JOB DESCRIPTION

I. General provisions

A social worker belongs to the category of technical executors, is hired and dismissed from work by order of ______________________.
- A person who has a specialized secondary or general secondary education without presenting requirements for work experience is appointed to the position of a social worker;
- For the position of social worker II qualification category a person is appointed who has a secondary specialized education and 1 year of experience in the position of a social worker without a category. General secondary education and work experience as a social worker without category 2 years;
- A person who has a higher education without presenting requirements for work experience or secondary specialized education and at least 1 year of work experience in the position of a social worker in the II qualification category is appointed to the position of a social worker of the I qualification category. General secondary education and work experience as a social worker in qualification category II for at least 2 years.
The social worker reports to ____________________.
In his work, the social worker is guided by:
- legislative and normative documents governing relevant issues;
- teaching materials relating to the issues of its activities;
- the charter of the institution;
- orders of the head of the institution (direct supervisor);
- rules and regulations of occupational health, labor regulations;
- this job description.
The social worker should know:
- regulatory legal acts in the field of social services for families and various categories of citizens;
- socio-psychological aspects of helping people retirement age and the disabled;
- Fundamentals of personality psychology and socio-psychological aspects of assistance to persons of retirement age and the disabled;
- forms of social services, methods of providing emergency first aid, sanitary and hygienic requirements for the care of the disabled and the elderly at home;
- basics of labor legislation;
- rules and norms of labor protection and fire safety.
During the absence of a social worker, his duties are performed in accordance with the established procedure by an appointed deputy who is fully responsible for their proper performance.
_________________________________________________________________.

II. Job Responsibilities

Identifies lonely elderly and disabled citizens living in the service area and in need of social support.
Informs them about the types of services provided by social service institutions.
Provides assistance in obtaining advisory and information services.
Carries out social patronage of the served category of the population, including: delivers food, meals, medicines, industrial and other necessary goods to the house, pays for utilities, assists in cleaning the premises, delivers things for repairs, dry cleaning, laundry.
Organizes the repair of living quarters, the processing of a personal plot, the provision of fuel, funeral services.
Provides first aid.
Maintains required documentation.
_________________________________________________________________.
_________________________________________________________________.

III. Rights

The social worker has the right:

Make suggestions for improving the work related to the duties provided for in this job description.
Get acquainted with the relevant documents and information necessary for the quality performance of their duties.
Improve your qualifications in the prescribed manner.
Require management to assist in the performance of their duties.
_________________________________________________________________.
_________________________________________________________________.

IV. Responsibility

The social worker is responsible for:

Failure to perform (improper performance) of their official duties, provided for by this job description, to the extent determined by the current labor legislation.
Offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation.
Causing material damage - within the limits determined by the current labor, criminal and civil legislation.
_________________________________________________________________.
_________________________________________________________________.