The form of the document "Agreement for the provision of paid social services at home" refers to the heading "Agreement on the provision of services, outstaffing". Save a link to the document in in social networks or download it to your computer.
Contract for the provision of paid social services at home
[place of conclusion of the contract] [date of conclusion of the contract]
[Full name of the institution (enterprise) social services], represented by [F. I. O., position], acting on the basis of the [Charter, regulation, power of attorney], hereinafter referred to as the "Social Service", on the one hand, and
[F. Acting citizen in need of social services], hereinafter referred to as the "Client social service" or the "Client", on the other hand, and collectively referred to as the "Parties", have entered into this agreement as follows:
1. The Subject of the Agreement
1.1. Under this agreement, the Social Service provides the Client, who has partially lost the ability to self-service due to [old age, illness, disability], home assistance in the form of social, social and medical services and other assistance.
1.2. The list of provided social services is integral part actual agreement.
2. The procedure for the provision and receipt of social services
2.1. The provision of social services is carried out in the volume and within the time agreed by the Social Service and the Client.
2.2. The fact of the provision of social services is recorded in the social worker's diary and certified by the signature of the Social Service Client.
2.3. Claims for social services are presented by the Client to the Social Service through a social worker or by phone specified in this agreement on the day of the service, but no later than three days after the provision of the service.
2.4. The Social Service shall eliminate the shortcomings made in the provision of social services due to the fault of the employees of the Social Service, at its own expense and no later than the next day after the claim is filed.
2.5. The Social Service has the right to engage third parties to fulfill obligations under this agreement. In this case, the Social Service is responsible to the Client for the provision of social services.
2.6. The Social Service has the right to replace the social worker providing social services to the Client.
3. Rights and obligations of the Parties
3.1. When receiving social services, the Client has the right to:
Respectful and humane attitude on the part of Social Service workers;
Information about their rights, obligations and conditions for the provision of social services;
Denial of social services;
Confidentiality of personal information that became known to employees of the Social Service when providing social services;
Protection of their rights and legitimate interests, including in court.
3.2. The social service client undertakes to create the necessary conditions for social services and comply with the rules of conduct in social services:
Stay at home during the days and hours of his visit by a social worker;
Observe sanitary and hygienic rules, if it is possible for health reasons;
Provide an advance for the purchase of products, goods, medicines;
Pay for social services in the manner and terms stipulated by this agreement.
3.3. The social service must:
Provide assistance to the Client by providing social, social, medical, socio-psychological, socio-pedagogical, socio-economic and socio-legal services provided for in this agreement;
Ensure the confidentiality of personal information that has become known to employees of the Social Service in the course of providing social services;
Provide the Client with a respectful and humane attitude from the employees of the Social Service.
4. Responsibility of social workers
4.1. The responsibility of employees of the Social Service, if their actions (inaction) entail consequences dangerous for the life and health of the Client of the Social Service or other violation of his rights, occurs in the manner and on the grounds that are provided for by law Russian Federation.
5. Term and grounds for termination of the contract
5.1. This agreement is concluded for an indefinite period.
5.2. This agreement may be terminated due to:
With the death of the Client;
Refusal of the Client from social services.
6. Contract price
6.1. The cost of social services provided under this agreement is determined according to the tariffs established by the Social Service, and cannot be changed upwards more than once a year.
7. Final provisions
7.1. This agreement comes into force from the moment of its conclusion and is valid until the full fulfillment of obligations by the Parties.
7.2. The Client has the right to refuse to execute this agreement, subject to payment of expenses actually incurred by the Social Service at the time of termination of this agreement.
7.3. The Social Service has the right to refuse to fulfill obligations under this agreement by notifying the Client about this no later than [term] before the termination of the agreement.
7.4. This Agreement is made in two copies, having equal legal force, one for each of the Parties.
7.5. In everything that is not provided for by this agreement, the Parties are guided by the current legislation.
8. Details and signatures of the Parties
Social Service Client Social Service
[fill in] [fill in]
[F. I. O., signature] [fill in as needed]
Application
to the contract for the provision of paid
social services at home
Scroll
social services provided to citizens in difficult life situations
1. Catering, household and leisure services:
Purchase and home delivery of food, hot meals;
Assistance in cooking;
Purchase and home delivery of industrial essential goods;
Delivery of water, heating of stoves, assistance in providing fuel (for those living in residential premises without central heating and (or) water supply);
Delivery of things for washing, dry cleaning, repair and their return delivery;
Assistance in organizing the repair and cleaning of residential premises;
Assistance in paying for housing and utilities;
Assistance in organizing the provision of services by trade enterprises, public utilities, communications and other enterprises providing services to the population;
Assistance in writing letters;
Assistance in providing books, magazines, newspapers;
Assistance in visiting theaters, exhibitions and other cultural events.
2. Socio-medical and sanitary-hygienic services:
Health monitoring;
Providing emergency first aid;
Performing medical procedures, dressings, injections as prescribed by the attending physician;
Provision of sanitary and hygienic services;
Feeding weakened patients;
Carrying out sanitary and educational work;
Providing health-conscious care;
Assistance in carrying out medical care in the scope of the basic program of compulsory medical insurance for citizens of the Russian Federation, targeted programs and territorial programs of compulsory medical insurance provided by state and municipal medical and preventive institutions;
Assistance in conducting medical and social expertise;
Assistance in carrying out rehabilitation measures (medical, social), including for the disabled on the basis of individual rehabilitation programs;
Assistance in providing for the conclusion of doctors medicines and medical products;
Provision of psychological assistance;
Assistance in hospitalization, accompaniment of those in need to medical institutions;
Visits to inpatient healthcare facilities in order to provide moral and psychological support;
Assistance in obtaining vouchers for sanatorium treatment, including preferential ones;
Assistance in obtaining dental and prosthetic and orthopedic care, as well as in providing technical means care and rehabilitation.
3. Assistance in obtaining education and (or) a profession for disabled people in accordance with their physical capabilities and mental abilities.
4. Assistance in employment.
5. Legal services:
Assistance in paperwork;
Assistance in obtaining benefits and benefits established by the current legislation;
Assistance in matters of pension provision and provision of other social benefits;
Assistance in obtaining legal assistance and other legal services.
6. Assistance in organizing funeral services.
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It is no secret that office work has a negative impact on both the physical and mental state of the employee. There are quite a lot of facts confirming both.
Social Service Agreement No. _______
Yalutorovsk "____" ___________ 20__
Municipal autonomous institution of the city of Yalutorovsk "Yalutorovsky comprehensive center social services for the population”, hereinafter referred to as the “Contractor”, ________________________________________, acting on the basis of the Charter, on the one hand, and a citizen (legal representative, guardian, trustee) _________________________________________________________________________________, hereinafter referred to as the “Customer”, acting on the basis of civil rights, or on the basis of _________________________________________________________
decisions of guardianship and guardianship authorities, court decisions, powers of attorney (No., date) and so on.
on the other hand, collectively referred to as the "Parties", have entered into this agreement as follows:
1. The Subject of the Agreement
1.1. The subject of this Agreement is the provision of state-guaranteed and additional social services provided by the Contractor for the Client ____________________________________________________________________
(Name of the Customer, third party)
State-guaranteed social services are provided on the terms of _____________________________________________________________________ payment.
(specify - free, partial, full payment)
Additional social services are provided on terms of payment in the amount of 100% of the established tariffs.
The list of state-guaranteed social services is specified in Appendix No. 1 to this Agreement.
The list of additional social services is specified in Appendix No. 2 to this Agreement
2. Conditions for the provision of social services
2.1. The Contractor undertakes on the basis of a written application and the documents attached to it by the Customer dated ___________, Order of the Contractor No. _________ dated "___" ___________ 200__. and this Agreement to provide social services agreed with the Customer in the volumes specified in Appendix No. 3 to this Agreement.
2.2. Calculation of the terms of payment for state-guaranteed social services is carried out in accordance with the value living wage, established in the Tyumen region, the amount of income received or the average per capita income of the Customer's family in the form established in Appendix No. 4 to this Agreement.
2.3. The frequency of visits is set ___ times (times) a week.
2.4. The provision of social services is recorded in the social worker's diary and is certified by the signatures of the social worker and the Client in whose interests the agreement is concluded.
this agreement (the form of the Diary of a social worker - Appendix to this Agreement).
3. The amount of payment under the contract and the procedure for its payment
3.1. The amount of the monthly payment for social services is determined on the basis of the approved tariffs for social services. Tariffs are subject to change in due course. Calculation of tariffs for social services is carried out in accordance with the Regulations on the procedure for determining tariffs for social services provided in the Tyumen region.
3.2. Payment for social services provided for in Appendix No. 3 to this Agreement is made by the Customer __________________________________
(in person, through confidant Customer) monthly no later than the 20th day of the current month.
Payment for social services not established by this Agreement shall be made on the day of their provision at the current rates.
3.3. Payment for each not provided social service provided for in Appendix No. 3 to this agreement is not charged. The amount paid is transferred to the account of payment for the provision of social services in the next month or is subject to return to the Customer.
3.4. At the end of the current month, the Parties sign an act on the provision of social services in the prescribed form (Appendix to this Agreement).
3.5. The Parties have the right to change the payment stipulated by this Agreement in compliance with the procedure provided for in paragraph 6 of this Agreement.
4. Rights and obligations of the Parties
4.1. The customer (the person in whose interests the contract is concluded) is obliged:
4.1.1. comply with the terms of this Agreement;
4.1.2. make a monthly payment in the amount in accordance with Appendix No. 3 to this Agreement, through the cash desk of the Contractor (through a social worker) with a receipt of the established form or by non-cash transfers to the account of the Contractor;
4.1.3. provide the Contractor with access to the residential premises for the provision of social services provided for in this Agreement;
4.1.4. comply with the rules of conduct for citizens in social services in accordance with Appendix No. 6 to this Agreement.
4.2. The contractor is obliged:
4.2.1. provide ______________________________________ social
To the customer, the client in whose interests the contract is concluded
4.2.2. respect the confidentiality of personal information that has become known to the worker social service institutions in the provision of social services;
4.2.3. notify the Customer of changes in tariffs for social services within 5 days from the date of their approval.
5. Responsibility of the Parties
5.1. In case of non-fulfillment or improper fulfillment of their obligations under this agreement, the Parties shall be liable in accordance with the legislation of the Russian Federation.
5.2. In case of non-compliance with the terms of this Agreement by the Customer, the Contractor has the right to terminate the agreement and demand compensation for losses in accordance with the legislation of the Russian Federation.
5.3. If the Contractor fails to comply with the terms of this Agreement, the Customer has the right to demand termination of this Agreement, subject to payment to the Contractor of the costs actually incurred by him.
5.4. In the event of a systematic failure by the Customer to pay for social services within the time period established by this Agreement, as well as for violation of the rules of conduct during service , The Contractor has the right to resolve the issue of denial of social services with reimbursement to the Contractor of the actual costs incurred.
6. Procedure for changing or terminating the contract
6.1. In the event of a change in the subsistence level, income of family members of the Customer, the Client in whose interests the contract was concluded, tariffs for social services, a set of social services provided, the calculation of payment terms is formalized by an additional agreement of the Parties to this Agreement in accordance with Appendix No. 7 to this Agreement.
6.2. Changing the terms of this Agreement, termination or termination of its validity are carried out by written agreement of the Parties, which is an integral part of it.
6.3. This Agreement may be terminated before its expiration by mutual agreement of the Parties.
6.4. This Agreement is considered terminated regardless of the will of the Parties in the event of the death of the Customer (Client).
7. Dispute Resolution
7.1. All disputes and disagreements that may arise on the subject of this Agreement shall be resolved through negotiations between the Parties. If the Parties do not come to an agreement, the dispute may be referred to the authorized body executive power Tyumen region in the field of social protection of the population of the Tyumen region.
7.2. The procedure for resolving disputes specified in clause 7.1. of this Agreement, does not prevent the Customer from applying for the protection of his rights under the agreement in court.
7.3. If the Customer (the person in whose interests the contract is concluded) develops one of the diseases that is a contraindication for social services or in case of repeated violations of the rules of behavior of citizens in social services, the Contractor has the right to terminate the contract unilaterally.
8. Duration of the contract
8.1. This Agreement shall enter into force and become binding on the Parties from the moment of its signing. Validity of this agreement
(specify the term; or indefinitely).
8.2. If, upon expiration of this Agreement, none of the Parties requires its termination, the Agreement shall be deemed prolonged for the same period, on the terms and conditions stipulated by this Agreement.
9. Final provisions
9.1. This Agreement is made in two copies, having equal legal force, one of which is with the Contractor, the other - with the Customer.
10. Legal addresses of the Parties
Annex 1 to the contract № _____
from "____" _________20____
List of state-guaranteed social services,
provided in the Tyumen region
Name of service | Tariff (rub.) |
||
Annex 2 to the contract № _____
from "____" _________20____
List of additional social services
Name of service | Tariff (rub.) |
||
Appendix 3 to the contract № _____
from "____" _________20____
Order form for state-guaranteed social services
Price social services (rub.) | Quantity social services per month (pcs.) | Amount payable per month (rub.) |
||
Total per month ___ G guaranteed services, amount payable ______ (____________) rub.
__________________________ _______________________
FULL NAME. "Customer" signature
Order form for additional social services
Name of the social service | Price social services (rub.) | Quantity social services per month | Amount payable per month (rub.) |
|
Total per month ____ additional services, amount payable ______ (__________) rub.
___________________________ _______________________
FULL NAME. "Customer" signature
Appendix 4 to the contract № _____
from "____" _________20____
Calculation of payment terms for social services
The subsistence minimum on the settlement date social assistance»
3. Number of family members ________
4. Income of family members:
1._____________________ 3. _________________________
2. _____________________ 4. _________________________
Calculation of the ratio of SDV and the subsistence minimum:
6. In accordance with the State Standard of Social Services, guaranteed services are provided on the terms of _______________________ payment.
free, partial, full
The amount of payment for social services provided on the basis of partial payment is 50% of the established tariffs for guaranteed services.
The calculation was made by: social worker ________________ _______________
signature F.I.O.
Checked by: Head of OSO ________________ _______________
signature F.I.O.
"______" ______________ 20___
Appendix 5 to the contract № _____
from "____" ______20____
Title page
Diary
social worker
FULL NAME. social worker
Departments of social services at home No. _____________________________
Autonomous institution of social service of the population
Head of the department of social services at home No. ________________
____________________________________________________________________________
FULL NAME. head department
Work phone____________________
Serviced by _______________________________________________________________
FULL NAME. serviced
The period of keeping a diary of a social worker from "__" ____200_g. by "__"___ 200_
Diary of a social worker
date visits | Name of service | Order and execution | Advance payment / settlement | Painting social. employee / serviced |
Total per month: |
Appendix 6 to the contract№ _____
from "____" ______________ 20___
Rules of conduct for citizens in social services at home
Citizens enrolled in accordance with the established procedure for social services at home have the right to:
1. Polite and correct attitude by the social worker.
2. Provision of social services in accordance with the state standard of social services for the population in the Tyumen region in the prescribed manner.
3. Choice of an institution and form of social service in the manner prescribed by the authorities social protection the population of the subjects of the Russian Federation;
4. Information about your rights and obligations;
5. Consent to social services;
6. Denial of social services;
7. Confidentiality of personal information that became known to an employee of a social service institution when providing social services;
8. Obtaining information about the types and forms of social services, indications for receiving social services and the conditions for their payment, as well as other conditions for their provision.
Citizens enrolled in accordance with the established procedure for social services at home are required to:
Stay at home on social work days. Provide access to the entrance of the house, apartment, a private house. Give the social worker the necessary amount of money in advance to buy food, essential industrial goods, etc. Clearly formulate an order for social services. Do not order products and goods for other persons. To be polite and correct with a social worker, not to allow insulting and degrading expressions in his address. Do not require the social worker to look for cheap food and goods. Timely inform the social worker about the occurrence of facts that entail a change (termination) of the Agreement: contraindications to social services provided for by the current legislation ( infectious diseases, diseases requiring specialized treatment, etc.), as well as an increase in income, a change in family composition.
I am familiar with the rules of conduct:
___________________________ _________________
FULL NAME. signature
"_____" ______________ 20__
Annex 7 to the contract № _____
from "____" __________20___
Additional agreement № _____
to the contract on social services No. _____ dated "_____" _________ 20___
Tyumen "___" ________ 20__
Citizen(legal representative) ______________________________ __________________________________________ , hereinafter referred to as the Customer, acting on the basis of civil rights, on the one hand, and Autonomous institution social services for the population _____________________________________, hereinafter referred to as the Contractor, __________________________________________, acting on the basis of the Charter of the institution, on the other hand, collectively referred to as the Parties, have concluded this Additional Agreement as follows:
1. In connection with the change ____________________________________________________________
a set of social services, the subsistence minimum
____________________________________________________________________________
income of family members of the Customer (the person in whose interests the contract is concluded),
____________________________________________________________________________
tariffs for social services, other reasons
make changes to Appendix No. _________ of the Agreement and state it in the wording in accordance with the Appendix to this Additional Agreement.
size 2 monthly payment for social services is _____________
(____________________________) rubles ____________ kop.
3. This agreement comes into force from the moment of its signing by the Parties.
4. This agreement is made in two copies, having the same equal legal force, one copy for each of the Parties.
5. The provisions of the Agreement not affected by this agreement remain unchanged and the Parties confirm their obligations under them.
Executor Autonomous institution of social services for the population _________________________________ Tyumen, _______________________ _________________________________ Institution director __________________________________ "_____" ___________________ 20__ | Customer FULL NAME. __________________________ _________________________________ _________________________________ Passport data ______________ _________________________________ _________________________________ "_____" ___________________ 20_____ |
Annex 8 to the contract № _____
from "____" ___________20___
on the provision of social services under a social service agreement
Tyumen "_____" ___________200____
This act is drawn up in the fact that on the basis of agreement No. ______ dated "___" ________ 200__. on social services concluded between _________________________________________________________________________________,
(name of citizen)
referred to as the Customer and autonomous institution _________________________________
___________________________________________________________________________,
(full name of institution)
referred to as Contractor, Contractor ______________
____________________________________________________________________________
(last name, first name, patronymic of the social worker)
for the period from "____" _________ 200___ according to "____" ____________ 200__ the following 1. guaranteed services were rendered:
Service name from the guaranteed list | Number of times during the reporting period | Service cost, rub. | Amount, rub. |
|
In accordance with the contract, services were provided by ________________________________
(free, partial/full payment)
The services were provided in accordance with the requirements for the volume and quality of social services guaranteed by the state.
Service name from the additional list | Number of times during the reporting period | Service cost, rub. | Amount, rub. |
|
Note:_________________________________________________________________
In total, the Contractor provided, and the Customer paid for the services for the total amount: ______________
____________________________________________________________________________
(Suma in cuirsive)
Executor
rendered services: _________________________ ___________________________
(signature) (name)
Customer
services received by ________________________ ___________________________
(signature) (surname, initials)
"______" ________________200___ ___________________________
(Signature of the Contractor)
Note: In accordance with the Civil Code of the Russian Federation, the law of the Russian Federation “On Protection of Consumer Rights”, after each month, a social worker draws up an act on the provision of social services under a social service agreement in the form established by Appendix No. 12 for each person served, which is submitted along with a monthly report on social services for citizens.
g. __________ "___" ________ ____ g. ________________________, hereinafter referred to as "Recipient of social services", (full name, passport data) on the one hand, and ________________________________, hereinafter referred to as (name or full name ) "Social Services Provider" or "Contractor", represented by ___________________________, (position, full name of authorized representative) acting on the basis of ______________________________, on the other hand, (document confirming authority) have concluded this Agreement as follows:1. The Subject of the Agreement
1.1. The Contractor undertakes, on the basis of a written application of the Receiver of social services or his legal representative and this Agreement, to provide the Client with services by the social worker of the Provider of social services in accordance with the agreed list of social services (Appendix N ___ to the Agreement) on terms of full payment.
1.2. An integral part of this Agreement are:
Statement;
Individual program of social services;
Medical conclusion on the absence of contraindications for the provision of paid social services;
An agreed list of social services provided on terms of full payment (Appendix N ___ to the Agreement);
Act of performed services (Appendix N __ to the Agreement).
1.3. Essential conditions Contracts:
form of social service - ______________________________;
types of social services - _______________________________________________;
places of provision of social services - _____________________________________;
the volume of social services - ______________________________________________;
frequency of social services - ______________________________________;
conditions for the provision of social services - _____________________________;
the terms for the provision of social services - _______________________________.
1.4. At the conclusion of this Agreement, the Recipient of social services was informed: a list of recommended providers of social services and social support activities carried out in accordance with Art. 22 federal law dated December 28, 2013 N 442-FZ "On the basics of social services for citizens in the Russian Federation" _____________________________; (signature of the Recipient of social services) the procedure and terms for reviewing the individual program, taking into account the results of the implemented individual program _______________________; (signature of the Recipient of social services) the procedure for changing the individual program and amending this Agreement in the event of a change of residence, and / or state of health, and / or other circumstances in the life of the Recipient of social services ___________. (signature of the recipient of social services)
2. The amount of the fee under the Agreement and the procedure for its payment
2.1. The recipient of social services or his legal representative pays for social services on the basis of an agreed list of social services provided in Appendix N ___ to the Agreement and which is its integral part.
2.2. The recipient of social services or his legal representative pays a fee for the services provided for in clause 2.1 of this Agreement to the account of the Social Services Provider through credit organizations or to the cash desk of the Provider of social services independently.
3. Rights and obligations of the Parties
3.1. The recipient of social services has the right:
Receive from the Contractor information on issues related to the organization and ensuring the proper performance of the services provided for in Appendix No. 1 to the Agreement;
Make proposals to the Contractor on making changes and additions to this Agreement.
3.2. The Contractor undertakes:
Provide services in the amount and within the time agreed by the Contractor and the Recipient of social services (Appendix N ___ to the Agreement);
Notify the Recipient of social services in writing about changes in tariffs for social services provided.
3.3. When receiving social services, the Recipient of social services is obliged to:
Timely pay for social services;
Respectfully treat persons providing social services, avoid rudeness, insults addressed to them;
Stay at home on the days of the provision of services by the Contractor's social worker;
Notify the Contractor of the reasons for refusing social services;
Inform the Contractor about newly arisen circumstances that entail a change in the terms of this Agreement.
3.4. The recipient of social services is not entitled to:
Refuse the Executor of the order acquired by the social worker, which he had previously ordered;
Claim from social workers Third party service provider: relatives, neighbors, etc.;
Require the Contractor's social workers to provide social services on credit (purchase products, orders, pay utility bills, etc.);
Demand service while in a state of intoxication, as well as perform work that is not provided for in this Agreement, and humiliate the dignity of the Contractor's social workers.
3.5. The contractor is obliged:
Provide the Recipient of social services with complete and reliable information about the volume and quality of the services provided;
Ensure compliance with the terms of this Agreement and the rights of the Recipient of social services provided for by law and this Agreement;
Do not disclose personal information about the Recipient of social services, which became known to him in the performance of his duties under the Agreement.
4. Procedure for the provision of social services
4.1. The provision of paid social services is carried out in the volumes and within the time agreed by the Contractor and the Recipient of social services.
4.2. After signing this Agreement for the provision of social services and before the start of the provision of services, the Recipient of social services (or his legal representative) makes a payment in the amount of 100% of the cost of the service.
4.2.1. The recipient of social services (or his legal representative) pays a fee to the account of the Provider of social services through credit organizations or to the cash desk of the Provider of social services of the Contractor independently, but no later than _____ days before the start of the provision of paid services.
4.2.2. In the event of the death of the Recipient of social services, the return of payments made is carried out within ___ days from the date of notification of the Provider of social services about this to the account of the Recipient of social services or to the deposit of a notary at the place of opening of the inheritance.
4.3. The decision to provide services is made on the basis of a personal application of the Recipient of social services or his legal representative in the prescribed form (Appendix N N ___ to the Procedure).
4.4. Claims for the quality of social services provided on a paid basis, their volume and terms of provision are made by a citizen (Recipient of social services) or his legal representative to the Contractor by phone on the day of discovery or in writing, but no later than _____ days from the date of provision of the service.
The contractor shall eliminate the shortcomings made through the fault of his employee, no later than _____ days from the date of filing claims.
4.5. The Contractor is not entitled to transfer the fulfillment of obligations under the Agreement to third parties.
5. Responsibility of the Parties
5.1. In cases where the Recipient of social services refuses to pay for social services in the prescribed amount, the Contractor has the right to decide on the suspension or termination of this Agreement in accordance with the law.
5.2. For non-fulfillment or improper fulfillment of obligations under the Service Agreement, the Contractor shall be liable under the laws of the Russian Federation and this Agreement.
5.3. In case of detection of deficiencies in the provided service, the Recipient of social services has the right, at his choice, to demand:
Free elimination of deficiencies in the service provided;
A corresponding reduction in the price of the service provided.
The recipient of social services has the right to terminate the Service Agreement and demand full compensation for losses, if the Contractor has not eliminated the shortcomings of the service provided by the Contractor within the period specified in the Agreement.
The recipient of social services also has the right to terminate the Service Agreement if they discover significant shortcomings in the service provided or other significant deviations from the terms of the Agreement.
The recipient of social services is also entitled to demand full compensation for losses caused to him in connection with the shortcomings of the service provided.
Losses are reimbursed within the time limits established to meet the relevant requirements of the Recipient of social services.
5.4. Claims related to deficiencies in the service provided may be presented upon acceptance of the service provided, during the provision of the service, or, if it is impossible to detect deficiencies in the acceptance of the service provided, within the time limits established by this paragraph.
The recipient of social services has the right to present claims related to the shortcomings of the service provided, during the warranty period, and in its absence - within a reasonable time, within two years from the date of acceptance of the service provided.
The Contractor is responsible for the shortcomings of the service, for which the warranty period is not established, if the Recipient of social services proves that they arose before he accepted it or for reasons that arose before that moment.
In relation to the service for which the warranty period is established, the Contractor is responsible for its shortcomings if he proves that they arose after the recipient of social services accepted the service due to his violation of the rules for using the result of the service, the actions of third parties or force majeure.
In cases where the warranty period provided for by the Agreement is less than two years and the deficiencies of the service are discovered by the Recipient of social services after the expiration of the guarantee period, but within two years, the Recipient of social services has the right to make claims under paragraph 5.3 of this Agreement if he proves that such deficiencies arose before he accepted the result of the service or for reasons that have arisen up to this point.
5.5. If the Contractor violated the start, end and intermediate terms for the provision of the service, or during the provision of the service it became obvious that it would not be provided on time, the Recipient of social services, at his choice, has the right to:
Assign a new term to the Contractor;
Require the Contractor to reimburse the costs incurred;
Demand a reduction in the price for the provision of services;
Terminate the Service Agreement.
The recipient of social services is also entitled to demand full compensation for losses caused to him in connection with the violation of the terms for the provision of services.
In case of violation of the established terms for the provision of the service or the new terms appointed by the Recipient of social services on the basis of this paragraph, the Contractor shall pay the Recipient of social services for each day (hour, if the term is determined in hours) of delay a penalty (penalty) in the amount of three percent of the price of the service, and if the price of the provision services The contract for the provision of services does not define - the total price of the order. The service agreement between the Recipient of social services and the Contractor may establish a higher amount of the penalty (fines).
The penalty (penalty) for violation of the deadline for the start of the provision of the service and (or) the completion of its stage is collected for each day (hour, if the period is defined in hours) of delay until the start of the provision of the service and (or) the completion of its stage or the Recipient of social services submits the requirements provided for by this paragraph.
A penalty (fine) for violation of the deadline for the completion of the provision of the service and (or) the completion of its stage is collected for each day (hour, if the period is defined in hours) of delay until the end of the provision of the service and (or) the completion of its stage or the Recipient of social services presents the requirements provided for by this paragraph.
The amount of the penalty (penalties) collected by the Recipient of social services cannot exceed the price separate species services or the total price of the order, if the price for the performance of a particular type of service is not determined by the Service Agreement.
The amount of the penalty (penalties) is calculated based on the price of the service, and if this price is not indicated based on the total price of the order that existed in the place where the requirement of the Recipient of social services was to be satisfied by the Contractor, on the day of its voluntary satisfaction or on the day of issuance a court decision if the requirement of the Recipient of social services was not voluntarily satisfied.
Upon termination of the Service Agreement, the Contractor shall not be entitled to demand reimbursement of its costs incurred in the process of providing the service, as well as payment for the service provided, unless the Recipient of social services has accepted the service provided.
The requirements of the Recipient of social services established by this paragraph shall not be satisfied if the Contractor proves that the violation of the terms for the provision of the service occurred due to force majeure circumstances or through the fault of the Recipient of social services.
5.6. The contractor who provided the material for the provision of the service is responsible for its quality in accordance with the rules on the responsibility of the seller for the goods Not good quality in accordance with civil law.
5.7. The procedure and deadlines for meeting the requirements by the Contractor, as well as liability for violation of these deadlines, are regulated by the Law of the Russian Federation of February 7, 1992 N 2300-1 "On Protection of Consumer Rights".
6. The procedure for amending the terms of the Agreement and termination of the Agreement
6.1. Amendments to the terms of this Agreement or its termination are carried out by written agreement of the Parties, which is its integral part.
6.2. The contract can be renegotiated:
When the recipient of social services changes medical indications for social services;
In case of repeated violations by the Recipient of social services of obligations under the Agreement.
6.3. The contract may be terminated:
If the recipient of social services has medical contraindications to social services;
In case of repeated violations by the Recipient of social services of the Rules of conduct for citizens who are in the service;
In case of non-fulfillment or poor-quality fulfillment by the Contractor of the terms of this Agreement.
6.4. The Agreement is considered terminated regardless of the will of the Parties in the event of the death of the Recipient of social services.
6.5. In case of early termination of the Agreement cash are returned to the Recipient of social services or his legal representative to the personal account through credit organizations or through the cash desk of the Contractor.
7. Dispute Resolution
7.1. Disputes and disagreements that may arise on the subject of the Agreement shall be resolved through negotiations between the Parties.
7.2. If the Parties do not come to an agreement, the dispute is referred to the Department of Social Protection of the Population _______________________.
7.3. The procedure for resolving disputes specified in clauses 7.1 and 7.2 of the Agreement does not prevent the Recipient of social services and the Contractor from applying for the protection of their rights under the Agreement in court.
8. Duration of the Agreement
8.1. This Agreement shall enter into force on the date of its conclusion by the Parties and shall be valid until "___" _______ ____.
9. Final provisions
9.1. This Agreement is made in two copies, having equal legal force, one of which is with the Contractor, the other - with the Recipient of social services.
9.2. Any agreement between the Parties, entailing new obligations, must be confirmed in writing by the Parties and an appropriate addendum to this Agreement must be signed.
9.3. All changes and additions to this Agreement are considered valid if they are executed in writing and duly signed authorized persons Parties.
9.4. In case of early termination of this Agreement, the Parties are obliged to preliminarily (_____ days before the date of termination) notify each other in writing.
9.5. Attached to the Agreement:
Individual program of social services.
List of provided social services.
The act of acceptance and delivery of services rendered.
Information about the forms of social services provided by the Supplier.
Tariffs for the social services provided by the Supplier according to the forms of social services and types of social services.
Information about the conditions for the provision of social services by the Provider.
- ________________________________.
Addresses, details and signatures of the Parties:
Recipient of social services: Provider of social services: Full name _____________________________ Name: ____________________ Registration address: _________________ Legal address: _______________ Residential address: __________________ PSRN _____________________________ TIN: _______________________________ TIN ______________________________ Phone: ________________________________ KPP ______________________________ On behalf of the Social Services Receiver: On behalf of the Social Services Provider: ____________________ (__________) ___________________ (_________) L.P.This form can be printed from MS Word (in page layout mode), where the viewing and printing settings are set automatically. To switch to MS Word, press the button.
For more convenient filling, the form in MS Word is presented in a revised format.
Approximate form
Contract N ____
on the provision of social services
|
G.________________ |
"__" ____________ ____ G. |
(full name, passport data), hereinafter referred to as "Recipient of social services", on the one hand, and
(name or full name), hereinafter referred to as "Social Services Provider" or "Contractor", represented by (position, full name of the authorized representative), acting on the basis (document confirming authority), on the other hand, have concluded this Agreement as follows:
1. The Subject of the Agreement
1. The Subject of the Agreement
1.1. The Contractor undertakes, on the basis of a written application of the Social Services Receiver or his legal representative and this Agreement, to provide the Client with services by the social worker of the Social Services Provider in accordance with the agreed list of social services (Appendix N ____ to the Agreement) on terms of full payment.
1.2. An integral part of this Agreement are:
- statement;
- individual program of social services;
- medical conclusion on the absence of contraindications for the provision of paid social services;
- an agreed list of social services provided on a full payment basis (Appendix N ____ to the Agreement);
- act of performed services (Appendix N ____ to the Agreement).
1.3. Essential terms of the Agreement:
form of social service - ________________;
types of social services - ________________;
places of provision of social services - ________________;
the volume of social services - ________________;
frequency of social services - ________________;
conditions for the provision of social services - ________________;
terms of providing social services - ________________.
1.4. At the conclusion of this Agreement, the Recipient of social services was informed:
a list of recommended social service providers and social support activities carried out in accordance with Article 22 of the Federal Law of December 28, 2013 N 442-FZ "On the Fundamentals of Social Services for Citizens in the Russian Federation" (signature of the recipient of social services);
the procedure and terms for reviewing the individual program, taking into account the results of the implemented individual program ;
the procedure for changing the individual program and making changes to this Agreement in the event of a change of residence, and / or state of health, and / or other circumstances in the life of the Recipient of social services (signature of the recipient of social services).
2. The amount of the fee under the Agreement and the procedure for its payment
2.1. The recipient of social services or his legal representative pays for social services on the basis of an agreed list of social services provided in Appendix N ____ to the Agreement and which is its integral part.
2.2. The recipient of social services or his legal representative pays the fee for the services provided for in clause 2.1 of this Agreement to the account of the Provider of social services through credit organizations or to the cash desk of the Provider of social services independently.
3. Rights and obligations of the Parties
3.1. The recipient of social services has the right:
- receive information from the Contractor on issues related to the organization and ensuring the proper performance of the services provided for in Appendix No. 1 to the Agreement;
- make proposals to the Contractor on making changes and additions to this Agreement.
3.2. The Contractor undertakes:
- provide services in the amount and within the time agreed by the Contractor and the Recipient of social services (Appendix N ____ to the Agreement);
- notify the Recipient of social services in writing about changes in tariffs for social services provided.
3.3. When receiving social services, the Recipient of social services is obliged to:
- timely pay for social services;
- respectfully treat persons providing social services, avoid rudeness, insults addressed to them;
- stay at home on the days of the provision of services by the Contractor's social worker;
- notify the Contractor of the reasons for refusing social services;
- inform the Contractor about newly arisen circumstances that entail a change in the terms of this Agreement.
3.4. The recipient of social services is not entitled to:
- refuse the order purchased by the social worker from the Executor, which he had previously ordered;
- require the Contractor's social workers to provide services to third parties: relatives, neighbors, etc.;
- require the Contractor's social workers to provide social services on credit (purchase products, orders, pay utility bills, etc.);
Treaty
on the provision of social services
Shumerlya "_____" _________ 20___
№ __________________________
The budgetary institution of the Chuvash Republic "Shumerlinsk Complex Center for Social Services to the Population" of the Ministry of Labor and Social Protection of the Chuvash Republic, hereinafter referred to as the "Contractor", represented by Director Elena Ilyinichna Volkova, acting on the basis of the Charter, on the one hand, and ______________________________________________________________________________________________________________
(last name, first name, patronymic (if any) of a citizen recognized as needing social services)
hereinafter referred to as the "Customer" ______________________________________________,
(name and details of the identity document of the Customer)
residing at: _______________________________________________________________,
(address of the Customer's place of residence)
2. Terms and conditions of provision specific Service are established in accordance with the terms and conditions provided for the provision of the relevant Services by an individual program, and in the form agreed by the Parties are an annex to this Agreement.
3. Place of provision of Services: _________________________________________________.
(indicate the address of the place of provision of services)
4. Based on the results of the provision of the Services, the Contractor shall submit to the Customer an act of acceptance of the rendered Services, signed by the Contractor, in 2 copies, drawn up in the form agreed by the Parties, which is an integral part of this agreement.
5. The contractor is obliged:
a) provide the Customer with Services of adequate quality in accordance with the procedure for the provision of social services approved by authorized body state power, as well as the individual program and this Agreement;
b) provide free of charge in an accessible form to the Customer (legal representative of the Customer) information about his rights and obligations, about the types of Services that are provided to the Customer, the terms, procedure and conditions for their provision, about the tariffs for these Services, their cost for the Customer or about the possibility getting them for free;
c) use information about the Customer in accordance with the requirements for the protection of personal data established by the legislation of the Russian Federation on personal data;
d) ensure the safety of personal belongings and valuables of the Customer;
e) on time and writing inform the Customer about the change in the procedure and conditions for the provision of the Services provided in accordance with this Agreement, as well as their payment in the event of a change in the maximum value of the average per capita income, statutory subject of the Russian Federation;
f) keep records of the Services rendered to the Customer;
g) perform other duties in accordance with this Agreement and the norms of the current legislation.
6. The contractor has the right:
a) refuse to provide the Services to the Customer in case of violation of the terms of this Agreement, as well as in the event that the Customer, receiving Services in the inpatient form of social services, has medical contraindications specified in the conclusion of an authorized medical organization;
b) require the Customer to comply with the terms of this Agreement;
c) receive from the Customer information (information, documents) necessary to fulfill its obligations under this Agreement. In case of failure to provide or incomplete provision of such information (information, documents) by the Customer, the Contractor has the right to suspend the performance of its obligations under this Agreement until the required information (information, documents) is provided;
d) change the amount of payment for the Services established in section III of this Agreement, in the event of a change in the average per capita income of the Customer and (or) the maximum value of the average per capita income established by the law of the subject of the Russian Federation, notifying the Customer in writing within two days from the date of such changes.
7. The Contractor is not entitled to transfer the fulfillment of obligations under this Agreement to third parties.
8. The Customer (legal representative of the Customer) is obliged to:
a) comply with the terms and conditions of this Agreement;
b) submit in accordance with regulatory legal acts of the constituent entity of the Russian Federation, information and documents necessary for the provision of Services, provided for by the procedure for the provision of social services, approved by the authorized state authority, as well as information and documents for calculating the average per capita income for the provision of social services free of charge in order to implement the Federal Law of December 28, 2013 No. 442-FZ "On the basics of social services for citizens in the Russian Federation" in accordance with the Rules for determining the average per capita income for the provision of social services free of charge, approved by Decree of the Government of the Russian Federation of October 18, 2014 No. 1075 (Collected Legislation of the Russian Federation, 2014, No. 43, article 5910).
c) inform the Contractor in a timely manner about changes in the circumstances that necessitate the provision of the Services, affecting the average per capita income of the Customer;
d) pay for the Services in the amount and on the terms provided for by this Agreement - in the case of the provision of social services for a fee, including partial;
e) inform the Contractor in writing about the occurrence (change) of circumstances entailing a change (termination) of this Agreement;
f) notify the Contractor in writing of the refusal to receive the Services provided for by this Agreement;
g) comply with the procedure for the provision of social services, corresponding to the form of social services;
h) inform the Contractor about the identified violations of the procedure for the provision of social services, approved by the authorized state authority.
9. The Customer (legal representative of the Customer) has the right to:
a) to receive free of charge in an accessible form information about their rights and obligations, the types of Services that will be provided to the Customer in accordance with the individual program, the terms, procedure and conditions for their provision, the tariffs for these Services, their cost for the Customer;
b) demand termination of this Agreement in case of violation by the Contractor of the terms of this Agreement.
III. The cost of the Services, the terms and procedure for their payment
10. The cost of the Services provided for by this Agreement is __________________________________ rubles per month.
11. The Customer pays for the Services _______________________________________
(specify the payment period (monthly,
quarterly, semi-annually or another payment period in rubles), payment due date (for example, no later than a certain date of the period,
________________________________________________________________________________________________________________________
payable, or no later than a certain date of the period preceding (following) the payment period),
________________________________________________________________________________
method of payment (in cash / by bank transfer to the account specified in Section VII of this Agreement, or indicate that
_______________________________________________________________________________________________________________________.
The Customer receives the Services free of charge (strike out the unnecessary)
IV. Grounds for changing and terminating the Agreement
12. The terms on which this Agreement is concluded may be changed either by agreement of the Parties, or in accordance with the current legislation of the Russian Federation.
13. This Agreement may be terminated by agreement of the Parties. At the initiative of one of the Parties, this Agreement may be terminated on the grounds provided for by the current legislation of the Russian Federation.
14. This Agreement shall be deemed terminated from the date of notification by the Contractor in writing to the Customer of the refusal to execute this Agreement, unless other terms are established by this Agreement.
V. Liability for non-performance or improper
fulfillment of obligations under the Agreement
15. The Parties are responsible for non-fulfillment or improper fulfillment of obligations under this Agreement in accordance with the legislation of the Russian Federation.
VI. Term of the Agreement and other conditions
16. This Agreement shall enter into force from the date of its signing by the Parties (unless otherwise specified in the Agreement) and shall be valid until _____________________.
