15.05.2020

Duty Promotion Manager. Job description for a brand manager (trademark manager)


More and more companies appear on the Ukrainian market, the staff of which works in accordance with the requirements of world standards. Often, in terms of the content of the duties performed and the title of this or that position, this or that position corresponds to the rules of professional classification adopted in the foreign parent company or in the partner company. The problem arises in how to coordinate the content of the actually performed work and the correlation of the name of the profession with the one recorded in the domestic State classifier. In particular, the activities of managers in the promotion and sale of goods and services very often find themselves at a kind of “classification crossroads”: Ukrainian job titles do not always coincide with the standard adopted in foreign practice.

The main goal of any commercial enterprise 1 - promotion of products or services on the sales market and their sale with maximum profit. In a small enterprise, these functions can be performed by its owner or one hired manager 2 . In large companies operating a wide range of various goods and services on the national or international markets, with large volumes of deliveries, directions are allocated for which managers of a certain specialization are responsible.

Typically, the responsibilities of managers are delimited and relate to the following areas:

  • promotion of goods and services on the market;
  • marketing and direct sales of the products themselves (sales);
  • organization of advertising;
  • maintaining public relations.

General characteristics of managers
for the promotion and sale of goods

For the development of the marketing and sales policy of the organization and the overall management of activities in this direction, as a rule, one of the leaders is responsible top management(Vice President, Deputy CEO enterprises, etc.). Direct management of individual functions is carried out by specific specialized managers: advertising, promotion of goods / services on the market, marketing, sales and public relations, etc.

In turn, the activities of such managers in practice often cannot be clearly delineated by boundaries. For example, certain functions of a marketing manager in some companies may be similar to a number of duties of a sales (sales) or advertising manager in other organizations. There are companies in which all the work related to marketing and sales is performed by one manager, and advertising activities are carried out by specialists from a separate structural unit.

The work of specialized middle managers is often closely interrelated. For example, public relations managers may evaluate advertising and other promotional activities for the enterprise's products organized by their advertising or marketing counterparts in terms of their relevance to public relations programs. PR managers often work closely with specialized managers in other areas as well. For example, together with HR managers, they can participate in the preparation of various means of internal communication in the enterprise (stands, brochures, leaflets, electronic journals) providing feedback between management and employees of the company. Together with economic and financial managers, they can participate in the preparation and publication of reports and reports on the results of the enterprise, using various means of communication both within the enterprise and outside it.

The distribution of responsibilities between specialized managers, as well as the number of such managers and the degree of their specialization in one company depends on many factors: first of all, on the size of the organization, the specifics of sales markets, the range of goods sold or services provided, etc. National features of the countries in which the company operates. The peculiarities of the professional classification of the countries where the parent company is located or where its owner comes from, or the main representatives of the management, if it is a company with foreign capital, can also leave their mark.

Previously, in the conditions of a planned economy in Ukraine, as well as throughout the Soviet Union, many enterprises had sales departments that performed most of the functions related to the sale of products. With the development of market relations in our country, the role of the sales department has increased significantly, and now organizations have several departments (services, departments) whose activities are related to sales, marketing, advertising, etc. Sometimes services that promote and sell goods / services are allocated to separate intermediary sales companies closely associated with the manufacturing enterprise (the so-called trading houses).

Marketing Managers
and their marketing in the professional classification system of Ukraine

Main normative document regulating the sphere of professional classification in Ukraine is the National Classifier of Ukraine DK 003:2005 "Classifier of Occupations" ( Further- KP). In accordance with section 3 of the CP “Basic Provisions”, “in enterprises, institutions and organizations, records of work are made in the prescribed manner in work books workers in accordance with the professional titles of the jobs specified in appendices A and B. Also in paragraph 2.14, approved by the joint order of the Ministry of Labor, the Ministry of Justice and the Ministry of Social Protection of Ukraine dated July 29, 1993 No. 58, it is recorded that “records about the name of the job, profession or position for which the employee was hired are made for workers and employees in accordance with the name professions and positions specified in the CP.

Below in table 1 examples of the main professional job titles of managers (managers) indicated in the CP, which are to some extent related to the promotion of goods on the market and their sale, are given.

Tab. 1. Major professional titles
works of managers in the CP of Ukraine

KP code

Professional title of work/In original language

Commercial Director / Commercial Director
Head of Sales Department (Marketing) / Head of Sales Department (Marketing)
Head of commercial department / Head of commercial department
Lead Artist (Advertising) / Lead Artist (Advertising)
Head of department (advertising, public relations) / Head of department
(from advertising, communication with the public)
Director of a small firm (insurance, audit, advertising, etc.) / Director of a small firm (insurance, audit, advertising etc.)
Managing agency (insurance, trade, real estate, advertising, etc.)
Manager (manager) in the trade of vehicles / Manager (manager) in the trade of vehicles
manager (manager) wholesale trade/ Manager (manager) in wholesale trade
Sales manager (manager) / Manager (manager) zі zbutu
Public Relations Manager / Manager (Manager)
from links with the community
manager (manager) externally economic activity/ Manager (manager) of the current economic activity
Advertising manager (manager) / Advertising manager (manager)

Each enterprise in Ukraine independently decides the issues of organizing its activities. Article 64 of the Economic Code of Ukraine notes:

    The enterprise may consist of production structural divisions(productions, workshops, departments, teams, bureaus, laboratories, etc.), as well as functional structural units of the management apparatus (departments, departments, bureaus, services, etc.).

    The functions, rights and obligations of the structural subdivisions of the enterprise are determined by the provisions on them, which are approved in the manner determined by the charter of the enterprise or other constituent document.

    The company determines its own organizational structure, sets the number of employees and staffing.

The company decides for itself whether it needs to create a single division for the relevant purposes (for example, a sales department) or whether it is advisable to disperse individual functions to specialized divisions (for example, in the advertising sector, public relations services, product promotion to foreign markets, etc.). ) that can be led (headed) by the respective managers (bosses). However, when choosing the title of the positions of heads of structural divisions, it is necessary to take into account the requirements of the CoP.

Sometimes it may not contain suitable professional job titles that fully correspond to the specifics of a particular structural unit. In this case, you can use Note 2 of Appendix D to the KP, which says that for internal use, KP users can expand the corresponding professional job titles with terms and words that specify the place of work, functions performed, and scope of activity.

So, for example, if a single service for public relations and the media has been created at the enterprise, it can be written in the Regulations on it that it is headed by a manager for public relations and the media. That is, you can use the basic professional job title from the KP "Manager (manager) for public relations" with the KP code 1475.4 and supplement it with the words "and the media" (the term "manager" in the base title is mentioned as an alternative title that can be use instead of the English term "manager"). The job description of such a manager, accordingly, can be supplemented with duties that more specifically and fully reflect the specifics of his work with the media.

Key Responsibilities of Managers

Most domestic qualification characteristics of the occupations of these managers, which are the basis for the development of job descriptions, is published in the Handbook of Qualification Characteristics of Occupations of Workers (Issue 1) "Professions of Workers Common to All Types of Economic Activity", as well as in some other issues. For general idea about the functions of this category of managers, we present their main duties and tasks, compiled on the basis of the relevant qualification characteristics. For greater clarity and comparison, professional duties are presented in the form of two tables ( tab. 2 and 3) containing the characteristics of the positions closest to each other.

Tab. 2. Main responsibilities of advertising managers and PR

Public Relations Manager (manager) PR)

  • organizes work on advertising products and services provided in order to promote them to sales markets by informing consumers about the advantages in quality and distinctive properties of the advertised goods and services
  • develops plans for promotional activities for one type or group of goods (services) and determines the costs of their implementation
  • manages, plans and coordinates the work of advertising campaigns
  • takes part in the development of advertising strategy
  • selects the forms and methods of advertising in the media
  • defines specific advertising media (newspapers, magazines, commercials etc.) and their optimal combination
  • studies sales markets and customer demand in order to determine the best time and place for advertising
  • organizes the development advertising texts, posters, projects, catalogs, booklets, controls their quality
  • oversees the development and implementation of contracts for advertising products and services
  • ensures the establishment of links with business partners, a system for collecting the necessary information and expanding external relations in order to improve advertising activities
  • analyzes the motivation of demand for products and services, organizes the study of customer needs and determines the direction of advertising campaigns
  • maintains the necessary links with other structural units, engages consultants and experts in solving assigned tasks, invites to participate in promotions well-known and popular persons, entering into contracts with them on a commercial basis
  • coordinates the company's public relations in accordance with common goal activities
  • develops events and plans for the development of PR
  • carries out information programs to inform legislators, the media and the general public about the plans, achievements and principles of its enterprise
  • organizes press conferences, meetings with the public, speeches in the media of the company's leaders
  • prepares materials for the press (statements, information, messages)
  • controls media materials in order to verify the correct display of information coming from the enterprise
  • provides contacts with departments of ministries, other bodies executive power regarding the exchange of information materials
  • provides the media with materials about the activities of the enterprise
  • negotiates contacts with representatives of the media, sports and cultural organizations
  • takes part in the preparation and release of advertising and information publications that contribute to the expansion of international and inter-industry relations
  • provides coordination of communications and directly maintains communication with periodicals
  • cooperates with the press services of other enterprises
  • takes part in planning social development team, resolving disputes and conflicts
  • makes decisions on the planning and management of various funds, rational use related funds
  • supervises subordinate employees

Tab. 3. Main tasks and responsibilities
manager and head of sales (marketing) department

Sales manager (manager)

Head of Sales (Marketing) Department

  • organizes and coordinates sales activities in accordance with orders and concluded contracts
  • ensures the delivery of manufactured products to consumers on time and in full
  • organizes the marketing research studying the consumer market and its development prospects, forming and expanding business relations with consumers, analyzing customer demand, the degree of satisfaction of customer needs in the products offered, as well as the level of product competitiveness in the market by studying and evaluating customer needs and monitoring competitors' activities
  • takes part in the development marketing policy enterprises
  • prepares proposals and develops recommendations for improving the quality and consumer properties of goods and services
  • takes part in the preparation of projects for promising and annual plans product sales, sales forecasting, development of an advertising strategy, demand generation and sales promotion programs
  • makes proposals for adjusting prices for the products offered, sales volumes, choosing distribution channels, ways and time to enter the market
  • takes part in fairs, auctions, exhibitions, exchange activities in order to advertise and sell products
  • organizes the establishment of relationships with business partners, ensures the timely fulfillment of obligations to counterparties, selects the necessary information to expand external relations
  • performs work on concluding contracts for the supply of products and agreeing on the terms of delivery
  • draws up requisitions, summary order sheets and assortment (nomenclature) supply plans
  • analyzes accounting data finished products in the warehouses of the enterprise and distributes it to customers in accordance with the concluded agreements
  • controls the compliance of stock levels of finished products in terms of volume and nomenclature (assortment) with established standards
  • together with the technical services of the enterprise takes part in the development specifications acceptance from production departments of finished products, their packaging, storage and transportation
  • controls compliance with storage rules and preparation of finished products for shipment to consumers
  • determines the need for different vehicles And labor force for timely shipment of finished products, and also draws up contracts for the transportation of products with transport organizations
  • organizes and controls the timely shipment of finished products in accordance with the concluded contracts
  • takes part in the delivery of products to buyers (carriers) and checking its quality, quantity and completeness
  • signs and endorses acceptance certificates, accompanying documents
  • takes measures to ensure the timely receipt of funds for products sold
  • receives and analyzes claims from buyers for discrepancies in the quality, quantity and completeness of the supplied products, violation of delivery dates
  • prepares the information necessary to present claims to customers for violation of the terms of acceptance of products and their payment
  • takes measures to replace the product returned by the buyer, sell it or remake it
  • ensures the preparation of established reporting, forms a database of information on sales (natural and cost volumes of a means of promoting goods to markets, distribution of products by sales territories, terms of its sale)
  • controls the introduction of changes to reference and advertising information
  • supervises subordinate employees
  • performs other duties related to the sale of products
  • organizes a comprehensive study and analysis of domestic and foreign markets, their development prospects in order to obtain information on the relationship between supply and demand, the level of prices for products, possible orders, the development of production of competing enterprises, the strategy and tactics of their activities, the reaction to the emergence of new products
  • carries out the development of marketing policy at the enterprise based on the analysis of consumer properties of products and forecasting consumer demand and market conditions
  • carries out the development of short-, medium- and long-term strategies marketing activities, orients designers and manufacturers to meet the requirements of consumers for the products manufactured by the enterprise
  • organizes the study of consumer properties of products and factors that determine the structure and dynamics of consumer demand for the company's products, market conditions
  • develops recommendations for improving the range and quality of products, justifies the feasibility of releasing new products focused on meeting customer needs
  • determines the strategy and tactics of product sales
  • organizes work on the analysis of the effectiveness of the use of distribution channels, the most effective forms and methods of selling products, services of intermediaries
  • takes part in organizing exhibitions, fairs, advertising products in the domestic and foreign markets, disseminating information about the manufacturer and its capabilities
  • takes part in making appropriate adjustments to the activities of the enterprise in case of changes external environment or encountering certain problems, in developing measures to protect against competitors
  • organizes the marketing of the company's products in accordance with the planned targets and concluded contracts, its timely shipment to consumers in the established sales volumes
  • ensures the participation of the department in the preparation of projects and plans for the production and sale of products, the performance of work on the study of demand, receiving orders, agreeing on delivery conditions and concluding contracts, in calculating standard stocks of finished products, planning supplies to consumers, identifying new sales markets and consumers
  • coordinates the activities of all functional divisions for collection and analysis commercial information, creation of a data bank for marketing the company's products (supply requests, production contracts, availability of stocks, market capacity, etc.)
  • takes measures to implement the plan for the sale of products, for the timely receipt of orders, specifications and other documents for the supply
  • provides control over the fulfillment of contractual obligations by the company's subdivisions in terms of sales volumes of products, their range, completeness and quality
  • organizes the acceptance of finished products from production units in warehouses, its rational storage and preparation for shipment to consumers
  • develops and implements standards for the organization, storage, marketing and transportation of finished products, as well as measures to reduce excess balances of finished products and accelerate sales operations
  • takes measures to ensure timely receipt of payments for products sold
  • prepares proposals for the formation corporate identity enterprises, as well as corporate design of advertising products
  • takes part in the development of proposals and recommendations for changing the technical, economic and other characteristics of products in order to improve their consumer qualities and stimulate sales
  • supervises subordinates performs other duties related to marketing research and product sales

Product promotion and sales managers
in the International Standard Classification of Occupations 1988 (ISCO-88)

In ISCO-88, all specialized managers of structural divisions are classified in two neighboring initial groups - 1233 "Heads (managers) of sales and marketing services" ( Sales and Marketing Department Managers) and 1234 Advertising and Public Relations Executives ( advertising and public relations Department Managers). These initial groups are included in the small group 123 "Heads of other services" ( Other Department Managers). This classification of professions once again confirms the great degree of similarity of these professional categories in terms of the intended functional duties, or, to use the conceptual concepts of ISCO-88, according to their “qualification level” and “qualification specialization”.

For greater clarity, we give examples of the description of these professional categories in ISCO-88:

1233 Heads (managers) of sales (sales) and marketing services. Plan, direct and coordinate the sales and marketing activities of an enterprise or organization under the general direction of directors and chief executives and in consultation with heads of other departments.

Job Responsibilities:

  • planning, direction and coordination of sales activities of a company or organization;
  • planning and organization of special marketing activities and marketing programs based on sales and market assessment data;
  • determination of the price catalog, discount system and delivery terms, funds for product promotion, sales methods, additional social events and campaigns;
  • planning and managing current work;
  • representation of their service at the level of other departments of the organization and outside it;
  • head of marketing department department manager, marketing);
  • head of sales department (sales) department manager, sales).

1234 Heads of advertising and public relations departments. Plan, direct and coordinate the advertising, public relations and information activities of an enterprise or organization under the general direction of directors and chief executives and in consultation with heads of other structural units.

Job responsibilities:

  • planning, directing and coordinating the activities of an enterprise or organization for advertising and public relations;
  • negotiating advertising contracts with representatives of newspapers, radio, television, sports and cultural organizations, advertising agencies and companies;
  • planning and implementing information programs to inform legislators, the media and the general public about the plans, achievements and principles of their enterprise or organization;
  • planning and managing various funds for educational, humanitarian and other non-profit organizations;
  • controlling costs and ensuring efficient use of resources;
  • development and management of production and administrative activities;
  • planning and directing current work;
  • management of the selection, training and placement of personnel;
  • representation of its service at the level of other departments of the organization or outside it;
  • performance of related duties;
  • management of other workers.

Examples of professions included in this unit group:

  • head of advertising division department manager, advertising);
  • head of public relations department department manager, public relations).

Other types of promotion managers
and marketing of goods and services found in world practice

In addition to the above main names of professions (positions) in the field of promoting goods and services on the market, in the practice of many companies (especially in large and multinational corporations) there may be other specializations of managers in this category.

For example, advertising managers in small and medium-sized enterprises have one to three advertising specialists in their subordination, act as a link between the enterprise and the advertising agency. In large corporations and specialized advertising companies advertising managers or other relevant areas of activity can manage the work of several structural units specializing, for example, in monitoring and accounting, planning and budgeting advertising costs, interaction with the media, work of a creative ("creative") nature ( in-house accounting, media services and creative departments). These divisions are led by "media" and "creative" managers ( media and creative managers).

There is such a specialization as promotion managers ( promotion managers). These managers design and implement promotional programs for goods and services that combine the use of advertising media and encourage consumer purchases. To establish close contact with customers (dealers, distributors or direct consumers), various methods are used: direct mail(sending emails directly potential buyers), "telemarketing", loyalty programs, online sales, catalogues, "special events" ( special events) or promotions.

Product development managers product development managers) specialize in the development of certain products, plan the receipt and promotion of them in various markets. To do this, the necessary marketing research is carried out, forecasts and plans are made. Their activities cover the entire "product life cycle" - from its conceptual development to successful commercial implementation on the market.

Brand Managers and/or Product Managers ( brand or product managers), that is, managers of certain brands (well-known trademarks) or goods / services, develop, plan and implement marketing events to promote them in the market. At the same time, each product of the company goes its own way to the market, often competing with analogues of its own company. Such managers act as coordinators of the work of specialists in the field of production, advertising, marketing research, sales, distribution and finance.

sales managers ( sales managers) develop and direct programs for sales (sales) of products - mainly goods daily demand. They define sales territories, establish performance indicators for their departments, organize training programs sales representatives, advise them. IN large companies the national sales manager manages such a division. Regional and local sales managers report to him ( regional and local sales managers). They work with dealers and distributors, analyze sales statistics collected by subordinates, determine sales potential, needs for trade inventory, and monitor consumer preferences.

Foreign experience in the classification of specialized managers
in the field of promotion and marketing of goods and services

The main national systems of professional classification of foreign countries apply different approaches when classifying managers in the field of promotion of goods / services on the market and their sale, as well as in determining the typical job responsibilities of these employees. In some countries, the division of such managers into narrower specializations is reflected in detail in national classification systems. In others, a generalized approach is used, when national systems reflect only the most typical professions in the field of advertising, marketing and sales of goods and services, and also contain their names and descriptions in a generalized form. Let's look at this with specific examples.

IN THE USA in the SOC Standard Occupational Classification, the managers in question fall into the following detailed professional groups (detailed occupations) with the corresponding codes:

  • 11-2011 Marketing and Marketing Managers (Advertising and Promotion Managers). Examples of positions classified in this group: Director of Advertising Campaign ( Campaign Director), director of distribution of advertising materials ( Circulation Directormedia director);
  • 11-2021 Marketing Managers (Marketing Managers). Examples of positions classified in this group: fashion or design coordinator ( fashion coordinator), marketing director ( Marketing Director);
  • 11-2022 Sales managers (sales) (Sales Managers). Examples of positions classified in this group: Director of Sales ( Director of Salesexport manager), regional sales manager ( Regional Sales Manager);
  • 11-2031 public relations managers (Public Relations Managers). Examples of positions classified in this group: director of fundraising, usually for charitable or other non-profit purposes ( Fundraising Director), Director of Public Information ( Public Information Director), director for ensuring publicity (openness) of activities ( Publicity Director).

In Great Britain In the SOC Standard Occupational Classification for managers of interest to us, two initial groups are provided:

  • 1132 Marketing and Sales Managers (Marketing and Sales Managers), which includes the following job titles: business development manager ( Business Development Manager), commercial manager ( commercial manager), export manager ( export manager), Marketing Manager ( marketing manager), specific product manager ( product manager), director of sales and marketing ( Sales and Marketing Director), Sales Manager ( sales manager);
  • 1134 Advertising and Public Relations Managers (Advertising and Public Relations Managers), which includes the following job titles: Advertising Manager ( Advertising manager), director of media relations ( media director), public relations manager Public Relations Manager), publicity manager ( publicity manager).

Australian ASCO's standard occupational classification includes, under code 1231-11, the basic occupation: sales and marketing manager (Sales and Marketing Manager), which provides specializations such as advertising manager ( Advertising manager) and Market Research Manager ( Market Research Manager).

Sometimes there may be certain difficulties in establishing differences in functional responsibilities between managers of a narrower specialization. This can be helped by the practice of large transnational corporations, which is reflected in their announcements of available vacancies, materials of professional associations (for example, marketing), as well as special literature.

Below are examples of some typical job responsibilities and tasks for brand and promotion managers, as well as sales managers, obtained as a result of studying and analyzing such materials. These examples can be used as additional materials when deciding on the distribution of job responsibilities between managers of the respective areas, the development of regulations on specialized structural units in the field of marketing and sales, as well as job descriptions for the relevant categories of employees. For greater clarity and the possibility of their comparison, the functional responsibilities and tasks of these managers are presented in table 4.

Tab. 4. The main tasks and responsibilities of brand managers,
product managers and sales managers

Brand managers (brand managers) or product managers ( Brand or Product Managers)

Marketing Managers, or Promotion Managers ( Promotion Managers)

sales managers ( Sales Managers)

  • supervise the work of team (group) members on the development and promotion of a particular brand (product) on the market
  • are planning life cycle products or group of products marketed under a particular brand
  • develop various marketing programs related to product positioning in the market and measure their effectiveness
  • determine priorities in solving problems related to the product's entry into the market and its positioning on it
  • make decisions on the allocation of resources allocated for the development of a particular brand (product)
  • plan, develop and direct various marketing activities for a specific brand or product (product line)
  • coordinate the activities of various structural divisions during the first presentation of the product on the market and during its subsequent promotion
  • organize and direct work with external partners (consultants) to achieve the goals of the brand strategy
  • carry out business analysis of the market to determine the current trends on it
  • analyze the effectiveness of measures to promote the product on the market
  • develop and manage the implementation of marketing plans, including promotion of the product (brand) on the market, delivery of the product to buyers (clients)
  • organize and carry out an analysis of the competitiveness of the product (brand) in the market
  • supervise the work of specialists in promoting products on the market
  • develop a budget, plan activities to promote the company's products
  • plan the use and prepare various advertising and other materials aimed at increasing sales of products or services, while working directly with clients, advertising agencies, company management, sales departments
  • participate in the preparation of the annual budget of the enterprise
  • ensure that various promotional materials meet product specifications
  • coordinate the activities of sales, advertising, public relations, finance, product development and design departments
  • participate in the preparation of draft sales contracts and in negotiations for their conclusion
  • establish the necessary contacts for carrying out activities (promotions) to promote products on the market, aimed at target customers, such as dealers, distributors or consumers
  • collect and analyze information for carrying out activities to promote products on the market
  • interact with the heads of other structural divisions to discuss specific clauses of contracts, select advertising media and determine the specific properties of products
  • Liaise with clients to assist them with marketing and technical issues
  • manage the work of sales professionals
  • solve customer complaints about sales and service
  • monitor customer preferences to determine areas where sales efforts should be focused
  • direct and coordinate various activities related to the implementation of sales
  • determine the appropriate limits for price fluctuations for the products and services sold, as well as develop systems of discounts and bonuses
  • analyze submitted sales reports to adjust sales plans and determine their profitability
  • direct, coordinate and analyze activities in the field of sales accounting, shipping operations and delivery of products to customers
  • interact with the heads of other structural divisions to plan promotional events, collect information about potential and existing customers, necessary additional information about the properties and specifics of the products sold
  • advise and assist dealers and distributors on existing sales policies and procedures to ensure the operational efficiency of the business
  • prepare sales budgets and approve cost estimates
  • represent the company in various trade associations to help increase sales of manufactured (sold) products

__________
1 Hereinafter, the term "enterprise" means any industrial or commercial organizational unit - an enterprise, organization, company, firm, etc.
2 Hereinafter, the term "manager" is used in a broad sense to generically refer to all managers and leaders various levels(directors of enterprises, heads of structural divisions, their deputies, etc.), as is customary in international practice and in most national classifications of English-speaking countries. In the system of professional classification of Ukraine, this English term is used in a narrow sense - only to refer to that specific category of managers, which are classified in subsection 14 "Managers (managers) of enterprises, institutions, organizations and their divisions" of the Classification of Occupations DK 003:2005.

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the editors of the journal

promotion manager- a specialist who studies the features of the promoted product, analyzes the requirements of consumers for the product based on the results of marketing research and develops a strategy for promoting the product to the market. Our promotion manager job description spells out the duties of this specialist, including: pricing policy by product, determining the conditions for the sale of goods and developing a scheme for marketing products.

Job description promotion manager

APPROVE
CEO
Surname I.O.________________
"________"_____________ ____ G.

1. General Provisions

1.1. The promotion manager belongs to the category of managers.
1.2. Appointment to the position of promotion manager and dismissal from it is carried out by order of the general director of the organization on the proposal of the personnel manager.
1.3. The Promotion Manager reports directly to the CEO of the organization.
1.4. During the absence of the promotion manager, his duties are performed by another specialist appointed by order of the general director of the organization, who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.
1.5. A person with a higher professional (economic) education, additional training in management and marketing, as well as at least two years of experience in a similar position is appointed to the position of a promotion manager.
1.6. The promotion manager must know:
- laws and regulations legal documents regulating the implementation of entrepreneurial and commercial activities;
- market economy, entrepreneurship and basics of doing business;
- market conditions;
- range, classification, characteristics and purpose of goods;
- methods of pricing, strategy and tactics of pricing;
- basics of marketing (the concept of marketing, the basics of marketing management, methods and directions of market research);
- patterns of market development and the formation of demand for goods;
- theory of management, macro- and microeconomics, business administration;
- fundamentals of advertising, forms and methods of conducting advertising campaigns;
- bases and principles of PR-technologies;
- psychology and principles of sales;
- brand features, production technology;
- the procedure for developing business plans and commercial terms of agreements, contracts;

- trade and patent law;
- rules for establishing business contacts;
- Fundamentals of sociology and psychology;
- foreign language;
- structure of enterprise management;
- methods of information processing using modern technical means communication and connection, computer.
1.7. The promotion manager is guided in his activities by:
- legislative acts of the Russian Federation;
- charter of the organization, internal labor regulations, other regulations organizations;
- orders and directives of the management;
- this job description.

2. Functional responsibilities promotion manager

The Promotion Manager has the following responsibilities:

2.1. He studies the features of the promoted product, analyzes the requirements of consumers for the product based on the results of marketing research.
2.2. Performs market analysis, identifies target consumer market segments for product offering.
2.3. Develops a strategy for promoting the product to the market, taking into account the proposals of marketing and advertising departments for advertising campaigns, exhibitions, presentations, and other PR-actions.
2.4. Organizes product presentations to potential buyers and consumers, thematic seminars (professional consulting about consumer properties and product quality).
2.5. Develops a pricing policy for the product, determines the conditions for the sale of goods (systems of discounts and benefits for certain groups of buyers).
2.6. Forecasts sales volumes.
2.7. Draws up a budget for the product, calculates the expected profit and profitability from the moment the product is introduced to the market, determines the possibility of losses for the enterprise at the first stages of product promotion and develops proposals for minimizing them.
2.8. Develops sales schemes for the product (from the creation of new sales departments to the reconstruction of existing distribution channels).
2.9. Organizes contract work in the division dealing with the product, keeps records of payment transactions, analyzes operational data on the results of sales.
2.10. Coordinates product merchandising.
2.11. It monitors the position of the product on the market (the course of sales of the product, the demand for it), determines and analyzes the attitude of consumers to the product.
2.12. Identifies unsatisfactory product parameters, customer requirements for the product (not taken into account in the product) and reports them to the design, technology and production departments to adjust the product, give it new consumer properties.
2.13. Tracks the pricing policy and demand for competitors' brands, determines the position of the product relative to similar or similar products of competitors.
2.14. Coordinates and supervises the work of subordinate employees.
2.15. Prepares reports to the management of the enterprise on the work done.
2.16. Performs other related duties for the promotion and sale of the product.

3. Rights of the promotion manager

The promotion manager has the right to:

3.1. Independently determine the forms and methods of brand promotion and establishing business relationships with consumers.
3.2. Sign and endorse documents within their competence.
3.3. Request personally or on behalf of the immediate supervisor from the heads of enterprise departments and specialists information and documents necessary for the performance of his duties.
3.4. Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.
3.5. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
3.6. Require the management of the enterprise to provide organizational and technical conditions and registration established documents necessary for the performance of official duties.

4. Responsibility of the promotion manager

The Tourism Manager is responsible for:

4.1. Poor-quality and untimely performance of the duties assigned to him by the job description within the limits determined by the current labor law Russian Federation.
4.2. infliction material damage within the limits determined by the current legislation of the Russian Federation.
4.3. Offenses committed in the course of their activities, within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

Creating a new product, analyzing its market, pricing and quality control are the direct responsibilities of a product manager.

He fully controls the production process, is engaged in marketing and cooperates with those. support.

The product manager is the link between all specialists, employees of management departments, engineers and other areas of the company.

Main functional responsibilities

The main task of the product manager is team building, experts in their field, with the help of which a high-quality product will be manufactured. He is responsible for the entire production process, from the very first to the last stage. Further implementation is also on his shoulders.

He is a leader in his own way, determines the development strategy and makes important decisions. But it is important to understand that a product manager is not a full-fledged director; to a greater extent, his organization of leadership over people is based on respect and trust.

His authority does not include direct authority over subordinates, so an illiterate manager who decides to disrespectfully command the participants in the process will most likely not achieve a positive result.

The interesting properties of a product manager include the fact that he does not perform any one task, but is versatile specialist. He needs to listen to the opinions of employees and customers themselves. In the future, based on their opinions and preferences, conclusions are drawn that affect the production of the product and its quality.

Direct responsibilities and tasks that can be written in the job description of the product manager:

  • creation and implementation of a new product;
  • control Key Metrics efficiency;
  • creation of a price category;
  • sales management;
  • competitive market analysis;
  • development of a program to increase sales;
  • creation of high-quality marketing;
  • project presentation;
  • communication with the client;
  • creation of a development strategy.

The whole cycle of work of a product manager can be described in a few words. At the initial stage of creating a product main task is its definition, understanding what to create. Next, you need to create a team and do everything to ensure that it worked productively. Ultimately, he needs to take care of the release of the product.

In a more detailed examination of the entire creation cycle, the scheme looks like this:

  • planning and detailed analysis;
  • design development of packaging;
  • conducting post-implementation tests;
  • presentation of the finished product.

Depending on the complexity of the organization of the creation process or the norms of a particular company, the duties of a product manager can be divided between two or more performers, at the same time, in the job description of each product manager, his functional tasks should be fixed.

The first performer is responsible for business processes, his position is called the product manager, and the second technical part- Technical product manager

When looking for a job and further interview with the employer, the product manager needs to prepare and take into account some factors. At the interview, the applicant needs to think not only about future functional responsibilities.

Next, we will try to consider the most popular questions that are raised at an interview with a future employee of a company applying for the position of a product promotion manager or a service promotion manager.

For successful communication with the employer, of course, it is important to know all the information and answer the questions correctly. But it is also necessary to take care of minor, but very important things, such as appearance, well-written resume. Be sure to work on the presentation of information and on your own confidence. And do not forget about punctuality.

Skills you need to have successful manager by product:

  • the ability to win over people and build successful communication with them;
  • ability to think strategically and organize work processes;
  • the ability to create a competent team;
  • have creative thinking;
  • resistance to stressful situations;
  • be a true leader;
  • know your professional responsibilities.

Consider 10 popular questions that may be asked at the interview:

  1. What is the most interesting and major project you have worked on? Explain why it is so;
  2. Do you enjoy working as a product manager and why did you become one?
  3. How do you plan to improve the product creation process in our company in the future?
  4. What professional tools do you use to create a development process?
  5. What difficulties and unpleasant situations did you have at your previous place of work?
  6. What would you recommend to improve in the packaging of our site to increase conversion?
  7. What are the situations in work time can throw you off balance?
  8. What failures in your career do you remember the most?
  9. What three words would you use to describe your previous colleagues?
  10. Why did you choose our firm?

Work on these questions and on the rest of the qualities described, and then you will not be able to avoid success.

Monthly income depends on the size of the city, on the success of the company and on the personal and professional skills of the product manager.

In Moscow monthly fee is from 100,000 to 250,000 rubles.

In Kaliningrad, a product manager has a monthly income of 30,000 to 90,000 rubles.

In Krasnodar, the average salary reaches 80,000 rubles a month.

The highest paid product manager jobs in big cities such as Moscow and St. Petersburg. Level wages decreases as the city shrinks. Also income depends on the experience of the applicant, recommendations from previous jobs, a well-written resume.

Work on oneself, development of professional and personal qualities will lead to inevitable success, which will directly affect the monthly income, demand and career growth.

For more information about who a product manager is and how to become one, see the video:

A promotion manager is a specialist who has studied the features of the goods, analyzed consumer requirements and developed a strategy for introducing and marketing the product. An employee in this area usually carries out: the development of a pricing policy, the definition of market conditions and the approval of sales schemes for products.

About document

Job Description for Promotion Manager effective tool personnel management, regardless of the size of the organization. The document is recommended to display the knowledge, skills and responsibilities that the manager wants to see in his subordinate, as well as a list of rights assigned to the employee.

The main point of the job description is to ensure the transparency of the work process. That is, it should talk about the direct duties of a specialist, the level of his qualifications, the degree of responsibility, the criteria that determine the effectiveness of his work, etc.

Essence and purpose

A properly drafted job description that corresponds to reality is an excellent tool that greatly facilitates the adaptation and motivation of staff.

Among the main tasks of the internal local act are:

Job Description Objectives:

  • providing a reasonable response in case of denial of employment due to the fact that the applicant does not meet the level qualification requirements applied for a vacant position;
  • distribution labor functions between specialists;
  • assessment of the quality of work of a subordinate accepted on probation;
  • determining the effectiveness of the duties performed;
  • establishment of a discrepancy between the specialist and the position held, due to the insufficient level of qualification, confirmed by the attestation commission.

Promotion manager job description

The job description of the promotion manager includes certain sections.

Are common

The Promotion Manager is management team. Only the director of the organization, in whose direct subordination is usually a specialist, can appoint and dismiss from it. If the promotion manager is absent from the workplace for some reason (vacation, etc.), then the management can temporarily transfer his rights and obligations to another employee.

Borrow vacant position You can become a promotion manager if you have a higher economic education, additional training in management and marketing, as well as work experience in this area for 2 years or more.

The Promotion Manager must be familiar with:

  • With legislative framework regulating entrepreneurial and commercial activities;
  • With market economy and business fundamentals
  • with methods of compiling and conducting advertising campaigns;
  • with market conditions;
  • with business administration;
  • with trade and patent law;
  • with the rules for establishing and maintaining business contacts;
  • with methods, tactics and pricing strategies;
  • with the pattern of market development and the formation of demand for a particular category of goods;
  • etc.

At the heart of the activities of each manager should be:

  • legislative acts of the Russian Federation;
  • approved work schedule and other internal local acts of the enterprise;
  • current job description.

Functional responsibilities

The promotion manager should be ready to perform the following functions:

  • study of the features of the promoted product and the basic requirements of consumers;
  • marketing activities;
  • market analysis to determine target consumer segments;
  • organization of product presentations or a thematic seminar aimed at attracting a potential buyer;
  • making sales forecasts;
  • development of a pricing policy for the product in accordance with the terms of sale (application of a system of discounts and benefits for certain categories goods);
  • budgeting for the product, calculating the expected income, determining profitability, etc.;
  • coordination of activities;
  • identification of unsatisfactory product parameters and the main requirements of buyers for further transfer to design, production and technological departments in order to eliminate deficiencies;
  • tracking pricing policy and demand for similar products;
  • coordination and control of the work of subordinates;
  • preparation of necessary reports for immediate superiors;
  • performance of other related duties determined by the job description.

Rights

The manager has the following rights:

  1. Self-determination of options for promoting goods and establishing business connection with a potential consumer.
  2. Signing and endorsement of official papers within its competence.
  3. Submission of proposals related to the modernization of its activities for the consideration of the head.
  4. Possibility to get acquainted with the documentation relating to the rights and obligations of the function performed.
  5. Sending inquiries on behalf of oneself or on behalf of one's immediate superiors in order to obtain the information necessary to perform the duties set out in the job description.

The video below will tell about the difference between a product manager, a merchandiser, a promotion manager:

Responsibility

The promotional manager may be subject to disciplinary, civil, administrative, or criminal penalties, depending on the severity of the misconduct. The job description is an internal local act of the organization and should not reduce the rights of employees enshrined in the current legislative framework.


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