All about the cleaning business. How to open a cleaning company

The top two questions you need to answer when starting a cleaning business are: “What will my cleaners be like?” and “How to find clients?”. It depends on who will work for you and who will order, whether your business will “take off” or “not take off”. Everything else is secondary.

Since the cleaning market commercial real estate(offices, retail premises) has long been occupied by major players, bet on residential cleaning. There are higher requirements for the quality of the work performed, which means that you will need more qualified staff. However, there is a strong opinion that cleaning comes down to “waving a rag”, and everyone can do it. Therefore, there will be hundreds of responses to any of your advertisements for the search for cleaners, but the proportion of people who are ready to work to high quality standards will be minimal. Recruitment, training, knowledge testing - all this will take you a lot of time.

Out of hundreds of responses, there will be, at best, 1-2 worthy candidates.

Investment size

The amount of investment varies depending on whether the small town you want to start a business.

In any case, it consists of several mandatory points:

Room rental. A room of about 50 m2 will be enough, maybe even less. The main thing is to separate the warehouse from the office part and ensure good ventilation of the premises. The option of renting an apartment is possible, but undesirable, because the cleaners will constantly come and go, and the landlord will not like it. It is best to take an inexpensive free-use premises somewhere away from the red line or in a large office center. The location of the building does not matter. Office rent will cost you 10-20 thousand rubles per month.

Procurement of chemicals and equipment. If a client orders house cleaning, he expects a specialist to do it better than himself. Do not use household products (and even more so personal funds of the client), purchase professional equipment and chemistry. Floors, glass, plumbing, kitchen appliances - all this is washed with different chemicals, so take the chemistry in stock, for all types of pollution that you are going to work with. The minimum initial cost is 10,000 rubles, this is if you are not going to provide Additional services e.g. dry cleaning upholstered furniture.

Remember that the main marketing of your business is well-done cleanups.

Step-by-step instruction

First of all, select a room and, if necessary, make repairs in it.

Purchase furniture, office equipment and install them.

Buy everything necessary equipment and chemicals.

As mentioned earlier, the location of your office does not matter. The main thing is to choose the format of your interaction with the cleaners. If they, for example, go to orders for public transport- look for a place near stops. If by private transport or taxi - the location will not be so important.

Documentation

To open your cleaning business, you must first decide on legal form. IP will the best option. As for the taxation system, the best option would be UTII (provision of household services). If UTII is not valid in your region, then choose the simplified tax system (6% of income).

When registering with the tax office, indicate code 74.70.1 OKVED (“Cleaning and cleaning of residential and industrial premises and equipment”) and OKPD-2 81.29.19.000 (“Other cleaning and cleaning services not included in the selected groups”).

The activities of cleaning companies are not subject to licensing, but GOST R 51870-2014 "Professional cleaning services - cleaning services" is mandatory. Carefully study this document - it contains all the standards for the provision of these services.

In addition, each cleaner must have medical book. The list of analyzes is similar to the list for household workers (for example, a beauty salon).

Opening checklist

Is it profitable to open

According to our calculations, a company cleaning residential premises even in a small city (from 50 thousand people) in six months of its work can reach a stable profit of about 70,000 rubles. In a millionaire, this number will reach 250 thousand per month after the same six months of work. But this is possible only under the condition of competent recruitment and promotion of the enterprise.

Cleaning has established itself as one of the most successful business options with maximum profitability with minimal initial capital. With these advantages, the cleaning business has a variety of niches that can be chosen by both the cleaner and the cleaning organization.

Stages of starting a business

Initially, it is worth deciding whether you will be a lone cleaner or immediately want to open a cleaning company with a minimum staff of 10 people. Although there are cases when the cleaner started on his own and gradually expanded his business, having learned all the secrets of cleaning from experience.

Niche choice is an interesting question! If you are still thinking about your own company, then the niche is of decisive importance and depends on your initial capital:

• Window cleaning is one of the main parts of the cleaning business. For the cleaning of facade windows, for example, near office premises, owners often seek professional help. Climbers and special equipment are required to wash them.
• Carpet cleaning, dry cleaning - the most popular method of earning in cleaning.
• Cleaning of premises after repair or construction works.
• Cleaning work in private premises.
• Cleaning in offices and large industrial premises.

If you decide to seriously engage in a cleaning business, there is good news: no special permits or licenses are required.

To open a cleaning company, you need to go through the following steps:

1. Will take a pass state registration for registration legal entity.
2. From a legal point of view, it is necessary to draw up job descriptions for your employees; contract for the provision of cleaning services; flexible price list (so as not to shock customers with exorbitant prices or, conversely, not to underestimate “self-esteem”); Commercial offer and business cards (advertising is the engine of progress); routing object cleaning.
3. Document flow required for accounting of your organization: estimate, invoice, invoice, approved payment procedure wages and, accordingly, the delivery of tax and accounting reports.

How to recruit staff?

Personnel composition you calculate depending on the objects for work: if the plans include small office premises and private houses, then 10 people are enough to start, in addition to the director:

• Accountant. Here, an employee in one person is desirable, who will maintain both personnel and accounting, it is even better to hire him as a part-time job.
• Lawyer. Again, depending on the state of the company and the volume of services it provides.
• Documentation and Lead Acquisition Manager.
• Cleaners, who ideally should have the appropriate uniform with the company logo.

cleaning company clientele

At the dawn of discovery own organization in the field of cleanliness, you need to think not only about documentation and personnel, but also about the clientele. To start a good business, you must have potential customers, or at least be aware of their agreement to cooperate with each other.

You can start searching for clientele by applying A complex approach:

• If you have a fax, you can send it to companies that may be in dire need of your professional help: restaurants and cafes, shops, medical institutions.
• Your manager can call potential clients.
• Business cards can be left in places attractive for business, for example, in a cafe or at the reception of private clinics.
• Advertise your establishment in institutions that companies apply for recruitment, such as an employment center or recruitment agencies.
• If an organization is created large enough or plans to further increase turnover and sales, it makes sense to create a website and subsequently order advertising in search engines.
• Promotion can be organized on thematic forums, in groups of popular social networks.

How to open a cleaning company in Russia: short review market + necessary equipment + search for personnel + initial investment + ways to advertise a business + helpful tips.

Cleanliness is the key to health. A professional approach to ensuring cleanliness is the key to success in this business area.

Grandmothers-cleaners are gradually becoming a thing of the past ...

Demand, albeit "sleeping", seems to be in Russia, because how to start a cleaning company independently, more and more people are thinking. Let's deal with this today.

What you need to know before starting a cleaning company?

Firstly, it is necessary to deal with the very concept of "cleaning", which in Russia still sounds unusual and different people give different meanings to it. It's not just cleaning anymore.

Some perceive the cleaning company as the very grandmother-cleaner who took certain courses and can meaningfully, but without a system and modern equipment, sweep or drag the mop across the floor. Yes, there is also a demand for such services in the lower price segment.

In 2014, the market "froze", but in 2018, according to experts, it will begin to grow again. Conclusion: to be successful tomorrow, you need to prepare for increased demand today. So, it's time to think about how to open a cleaning company.

Thus, in 2014, the Russian market for cleaning services was estimated at $200 million. Moreover, 150 of them were in Moscow and the Moscow region. Even up to 30 million - for St. Petersburg, and the rest - for other regions.

Since then, professional cleaning has also become known in the periphery, because the market has begun to slowly level off, which opens up new prospects in the case of economic growth all around Russia.

Choosing a target audience for a cleaning company

Having dealt with the region where we are going to open a cleaning company, we need to understand for which client it is worth doing it. Roughly speaking, the client can be either corporate or private. Corporate are divided into offices and premises of mass congestion of people (shopping malls, theaters, cafes, etc.).

This “cheat sheet” will help you understand which client to focus on, which shows who spends the most on cleaning in Russia:

As you can see, apartment cleaning occupies no more than 3% of the market, along with theaters and restaurants that cope with cleaning procedures on their own.

Hence the conclusion: you can open a cleaning company exclusively with a focus on a corporate client, and servicing individuals should be developed as an auxiliary direction.

Having dealt with the target audience, you should estimate the range of services that you will provide. Your entire business will depend on this, since all this requires personnel, equipment and Supplies.

It follows from the infographics that it is not very profitable to open a cleaning company that deals only with cleaning premises and territory - most of them combine this activity with something else.

The reason is that the Russian market is still being formed, and you can’t rely on any one segment, it’s better to take 2-3 areas and develop them in parallel.

How to open a “humble” cleaning company: a rough business plan

You can open a cleaning company if you have a well-thought-out business plan.

Therefore, we have prepared examples for you. Then we compare the performance of a small company providing dry and wet cleaning services with a large company so that all the differences can be clearly seen.

So, in order to open a small cleaning company of a modest scale, which does not provide any exotic services such as fleet supervision, but only cleans the premises, you must be “in the know” yourself.

If you are already an expert in this matter, then you will not need courses, otherwise you will have to spend up to 20,000 rubles on them.

After completing the courses, the first step is to officially register your business.

If you want to work as an individual entrepreneur, it’s up to you, but it is believed that real profit in the cleaning business can only be obtained if you open a cleaning company (on a simplified taxation system) with 1-2 employees besides you.

This will allow for greater flexibility in working with the state while retaining the benefits of small businesses such as lower tax rates, government grants, lower rental costs, and more.

Cleaning is good because, according to the laws of Russia, this activity does not require any certification. Before you open a cleaning company, you need to study GOST R 51870-2002.

Initial investment in a cleaning company

It all depends on the scale of your future activities and the market segment that you have chosen for yourself. In general, for a mediocre cleaning company in the LLC format, 290-350,000 rubles are enough. starting capital. For individual entrepreneurs - 70-90,000 rubles.

It is believed that in Moscow such a volume of investment pays off in 8-10 months. That is less than a year. For a full-fledged cleaning company that provides a full range of services, it will take 2-3,000,000 rubles, and payback, if available regular customers will be about a year.

You need to understand that cleaning the premises as a business is too heterogeneous. Companies paired with five-star hotels make a very serious income, but their cleaning services are of the highest quality.

Supermarket employees have low qualifications, and average ones have average business centers. All this must be taken into account in advance, calculating the level of initial capitalization.

How to start a cleaning business in Russia?

Before opening a cleaning company, experts recommend checking the soil by talking to local entrepreneurs: do they need cleaning, what kind of cleaning do they need, how much are they willing to pay, etc.

Otherwise, you may be out of luck, because the demand is not consolidated. Such is the specificity of the cleaning business that “word of mouth” and personal acquaintances always come first here.

The most important expense item for a small cleaning company is the office, although at the initial stage you can do without it at all. The current level of technology development allows you to work in the "home office" mode, and go to the client for cleaning.

If the cleaning "office" is very small, from one person, then you can simply answer in your own way mobile phone without interrupting cleaning. Opening a cleaning company in this format is the easiest. However, if you plan to enter the cleaning business for a long time, then you cannot do without an office.

The optimal office should have the following premises: the director's office (you can meet clients there), a staff room (primarily managers), a warehouse for inventory and workwear, as well as a separate room for washing machines and a tumble dryer.

Even if you do not intend to provide dry cleaning services, you will have to wash your overalls constantly, especially after each dirty cleaning, as required by GOST and common sense Who will hire a cleaning lady who looks like a slut herself?

Thus, for a modest office, an office area of ​​​​15-20 square meters will be enough. m. According to market participants, one should focus on premises with a price of 1,000 rubles per square meter (that is, 15-20,000 rubles per month).

You should not look for an office in the city center, you can also on the outskirts - you go to clients for cleaning, and not they to you. This means that you can sacrifice your own convenience for the sake of economy.

1) Equipment for a cleaning company

This is one of the most problematic moments at the start of a cleaning company in Russia. Some advise buying only new equipment, while others recommend limiting yourself to used equipment for a start, they say, the main thing here is the quality of personnel and consumables, and not equipment.

Choose what is closer to you, but still mops and rags must be clean, otherwise the client will be dissatisfied.

Consumables and simple equipment Russian production available in a wide range.

A mandatory set of equipment for a small company in Russia is as follows:

Total: 31,700 rubles (excluding scrubber). When buying a cheaper vacuum cleaner, you can meet 30,000 rubles.

On your own, you can wash your clothes at home. If you have a car, then the issue is resolved, if not, then you will have to cooperate with someone.

Many organize this business specifically for one customer - for example, a business center, where they themselves rent a small room or receive permission to store equipment in the back room with the consent of the building owner.

2) We select personnel for a cleaning company

If you are at the very start and intend to do the cleaning alone, then you may not even read this paragraph. Otherwise, you will need to hire 1-2 cleaners. Most likely, you will have to pay for the training of beginners, which will cost 4,000-25,000 rubles. Consulting services provided by large cleaning companies.

The course includes both training in working with equipment and the basics of safety when working with toxic substances.

In addition, employees will be taught how to properly clean, according to the system, what types of cleaning are, how wet cleaning differs from dry cleaning using a vacuum cleaner or scrubber, etc.

That is, at the output you will get a full-fledged cleaner - an expert in cleaning of any type.

The work of an ordinary cleaner is considered low-skilled, therefore it is not paid very high, although the shortage of personnel in Russia contributes to the fact that real specialists with work experience can be expensive.

To start a business, you can focus on employees who are ready to work for 10-15 thousand rubles per month + bonuses.

It is possible for minimum wage to find someone, but then, most likely, the quality of cleaning will suffer, because only the same grandmothers, who are often poorly versed in technology, will go to such a salary, and they will have to work with technological and modern equipment.

To understand if it's time for you to expand, there is a formula according to which one cleaner is able to clean an area of ​​9,000 sq. m. For 8 hours of a working day, an employee can clean about 800 square meters. m (in office centers - 500 sq. m).

By calculating the area of ​​\u200b\u200bthe "mileage" of employees, you can find out if you have enough hands. If there are fewer people than required, then the quality of cleaning will suffer.

3) We are looking for clients for our cleaning company

The best option is if you have previously found a client for whom you will create your business, and only then will you scale it up by hiring new employees and purchasing additional equipment for other types of cleaning.

Market players claim that the best option for small cleaning companies is word of mouth or "presentations": go to offices and see where is the dirtiest, offer them to do the cleaning for free or at half price, subject to a review (video review) on your website or on specialized resources.

You can also leave your handouts near the entrances to business centers or shopping malls.

Although this does not give a high conversion, it is free (until competitors rip them off). More solid advertising campaign will cost too much.

Many are trying to learn promotion of cleaning services in social networks but it's hard to say how effective it is.

Much more justified is contextual advertising , which is shown target audience: if a person is looking for a cleaning office by entering the query "cleaning Moscow", then your ad will be shown to him.

Paid ways to promote cleaning services will cost from 10,000 rubles per month.

Do not forget about fixing all the agreements with the customer in advance, down to the smallest detail. Here it is desirable to describe not only the types of cleaning, but also the fixation of property rights, so that you are not later accused of stealing personal belongings.

Therefore, prepare in advance the forms of contracts indicating the list of your services and terms. The contract is usually signed for a quarter or a year, but there are also one-time payments.

*Example standard contract for cleaning services

What is the payback of microcleaning business?

The price for 1 square meter of professional cleaning in Moscow starts from 50 rubles per square meter. m, although semi-professional cleaning can be found cheaper. In large business centers, the price can even be 100 rubles/sq. m and above, but you should not count on this, because such customers are served only by well-known large brands.

…First, we will have to dump, otherwise there will be no orders. So it is worth focusing on 30-40 rubles / sq. m. m.

Minimum expenses: 30,000 (cleaning equipment) + 15,000 (office) + 20,000 (personnel: 1 cleaner + outsourced accountant) + 10,000 (advertising on the network) = 75,000 rubles in the first month and 40-50 thousand rubles monthly.

Income: 50,000 (30 rubles per 1 sq. m of cleaning = 1667 - this is exactly how many square meters you need to clean per month to pay for yourself and one assistant). This is without taxes.

If you intend to work more thoroughly and are ready to invest in high-quality equipment (the same scrubbing machine), car rental, expand your staff, engage in full-fledged self-promotion, then start-up capital 300-350,000 rubles will pay off with about 5,000 sq. m cleaning per month.

If we take into account the scale of business centers and retail space, then this figure looks quite acceptable, but your competitors may already be working there, so it’s better to prepare to fight for a client.

The standard margin in the cleaning business is 25-35%, depending on the services provided: one-time general cleanings are expensive, but they are rarely ordered in Russia, and weekly cleanings provide a small, but regular income.

So, regular cleaning of a three-room apartment in Moscow will cost 4,000 rubles, and general cleaning after repair is almost twice as much - 7-7.5,000 rubles. In general, the average cleaning company pays off in 9 months, taking into account the crisis.

How to open a cleaning company with style?

As promised, the performance of a tiny cleaning company is comparable to an industry giant that buys its own cars right from the start, has a large staff and is ready to provide cleaning services of any complexity.

How to open this big firm in Russia? The principles are the same as before, therefore we will not repeat ourselves, but the costs are higher. Such companies are usually created to help hoteliers or companies that serve large residential complexes and shopping malls.

To open a cleaning company in this segment, the staff will be at least 12 people:

Imported equipment for wet and dry cleaning of all types to open a cleaning company of this level will also cost a pretty penny:

Taking into account the costs of advertising, business registration, depreciation of equipment for dry and wet cleaning, etc., without which it is impossible to open a large cleaning company in Russia, the final estimate will look something like this:

Adjusted for inflation and devaluation, the purchase of equipment for dry and wet cleaning and hiring staff can cost as much as 3,000,000 rubles.

With a projected payback of the project of 550,000 rubles per month, it is necessary to service about 15-20 corporate clients(this is about 100 orders for dry and wet cleaning monthly).

This video will show you how to create a successful

a cleaning company with an income of 3,000-7,000 dollars:

Summing up the features of opening a cleaning company

An investment in a small cleaning company can be recouped in a couple of months with an average cleaning return of 35%, average company- for 8-10 months with a yield of 25-30%, and in the case of a large office, a yield of 20-25% and 12-15 months for payback is considered a big success.

In fact, this market is very unstable. If you are lucky enough to receive a large order for dry and wet cleaning, for example, a large state structure, then even a large cleaning company can be paid back very quickly - literally in a couple of months.

But the opposite result is also possible - small orders at high costs. The most important - preliminary analysis demand in that segment and locality where you intend to work.

So find the answer to the question How to open a cleaning company? it's not that hard. It is much more difficult to correctly calculate everything in advance, analyze the "sleeping" demand for dry and wet cleaning, determine the optimal advertising channels, etc.

Cleaning itself is by no means the most difficult task. But if all this is done correctly, then the result will not be long in coming: in this area, the payback is one of the fastest, therefore, in the USA and Europe it is considered one of the most attractive for investments.

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• Directions
• Registration and paperwork
• room
• Staff
• Equipment
• A little about advertising
• Expenses and income

Cleaning firms appeared not so long ago in the CIS countries, therefore this type earnings can be a good start for a woman who decides to organize her own business. Moreover, its discovery and development will not require large investments, so the risk is minimal. So, how to open a cleaning company from scratch, where to start and how to succeed? We are offering to you step by step guide for successful entrepreneurship.

Directions

The first step in starting your own cleaning company is to choose the right line of business. You must understand that small companies are reluctant to cooperate with cleaning organizations. Two or even one cleaning lady is enough for them, with whom they employment contract. The same applies to individuals, as they will need the services of your company only for general cleaning after repairs or before any important celebration. However, such one-time orders will be more expensive in price and should not be abandoned. This is especially true for those women who decide to open a business in a small town and do not have much competition. It is possible that thanks to word of mouth, you will get your first profit. by the very profitable option is cooperation with large organizations, especially with shopping and entertainment centers.

Some entrepreneurs open cleaning companies that not only clean the premises inside, but also wash the facades of buildings. Such work will be more highly paid and special training of employees will be required. A safety briefing will also be required.

Registration and paperwork

Of course, if you want to open a cleaning company correctly, you cannot do without legal registration of your business. What documents are needed for registration and what should be studied before starting work? To open a cleaning company, you will not need to obtain a license, but the activity must comply with GOST R 51870-2002: “Household services. Services for cleaning buildings and structures.

You will also need to decide on the legal status for opening a cleaning company. For cooperation with large organizations, it is better to register and formalize an LLC with a general taxation system. If you still want to open a company that cleans private houses, then feel free to register an individual entrepreneur with UTII taxation. After registration and registration of the organization in tax authorities, it will be necessary to obtain permits for the premises from the SES and the state fire supervision.

room

In some cases, when you are planning to open a small cleaning company, you can even do without renting a room. The dispatcher will take orders at home and contact the cleaners to transfer information about the place and specifics of cleaning. Equipment can be stored in your garage. This option is acceptable at the very beginning, when the business only needs to be developed and the search for the first customers is underway. However, we still advise immediately, even before the opening, to look for a suitable building. A small room of 20-30 sq.m., divided into the director's office, a room for staff, a room for inventory, equipment, household appliances, overalls, etc. In the future, when you can promote the company well, you should think about renting a large office building.

Staff

As for the personnel, in order to open a good cleaning company, it will be necessary to try and select qualified employees. You must take into account that you are not hiring a simple cleaner, but a cleaner, i.e. a person who has received special training, knows how to use sweeping machines, understands chemicals for removing dirt and is able to perform large volumes of work.

The number of cleaners depends on the orders, so for the first time, 2-3 good employees will be enough for you. Be prepared for the fact that the job of a cleaner is not in demand, so a high turnover of staff is possible. Most likely, shortly after the opening of the company, you will have to hire a recruiting manager if you do not want to search for new employees yourself.

To open a successful cleaning business, you need to pay attention to all the little things. Take care of creating your own logo and original name, which will be on the overalls for cleaners. This will make a good impression on customers.

In relation to other employees, everything is individual and depends on your desire, professional skills and how big company required to open. You can easily refuse any of the following positions and take over all its functions (or do without it at all). To open a quality cleaning company, the following employees are usually hired:

• advertising manager;
• purchasing manager;
• manager for attracting and working with clients;
• quality control manager;
• accountant;
• driver;
• administrator.

In this material:

A cleaning company whose business plan from scratch involves certain investments at the start is in demand in today's service market. The increasing division of labor and concern for their own health makes office plankton turn to the services provided by the cleaning company. And that's right, because professional staff by using special means and devices in a short period of time will do what office workers will not be able to do.

Why is the demand for these services increasing?

Skeptics will think that in the office, workers can clean themselves if necessary. But it often happens that there are staff in the room, the authorities force them to clean up after themselves, but very quickly the carpet becomes covered with dirt, no one cleans dust, dirt and cobwebs under the table, cabinet and batteries, a persistent unpleasant smell appears in the room. It is enough not to clean the room for a week, as it becomes unpleasant to enter it.

The authorities have faced this problem more than once, so they are trying to allocate funds for the services provided by the cleaning company. Moreover, a poorly cleaned room becomes a source of pathogenic bacteria, especially if strangers constantly enter the room. Therefore, a well-cleaned office on a regular basis reduces morbidity and losses in production. Finally, when the room smells fresh, it is pleasant and easy to breathe in, the efficiency of the staff increases. The agency not only provides services to restore order, but is directly involved in improving the efficiency of labor at the enterprise and, as a result, increasing its profitability.

Where to begin?

How to open a cleaning company from scratch? We will have to purchase inventory, equipment, hire and train staff.

The first thing you need to decide is the need for an office. Potential clients will not go to the office of the company. They dial a phone number, are interested in the type of service and their cost, and place an order.

To do this, you can put the operator on home phone. But you will need a room to dry inventory, a scrubber-dryer, and store all these means for production. It may be some small office of 15 sq. m, the rent of which will cost 10-12 thousand rubles. per month.

It is not easy to organize a business from scratch, it will take a lot of effort and money investments. Reception of personnel can also be carried out on neutral territory.

To do this, you can advertise for a job, collect applicant applications by phone, set one day for an interview and conduct it in one of the offices of the business center, which is rented for half a day.

If you can somehow do without a good office and if you have good garage, that’s enough, then without professional cleaning equipment for this project it will be impossible to get positive reviews and regular customers.

Dust can be wiped off with a rag office workers, but it doesn't get much cleaner. The cleaning kit includes:

• professional vacuum cleaner - 14-20 thousand rubles;
• a flat mop, a modern analogue of a mop and a broom, costing 1.2-1.7 thousand rubles;
• wringer trolley, equipped with a mesh for containers with solutions and a bag for collecting garbage, worth about 6-7 thousand rubles;
• window cleaning kit - 2.3-2.7 thousand rubles;
• scraper to remove adhering dirt - 420-480 rubles;
• napkins for wiping dust - 180-250 rubles.

The cleaning business requires that every cleaner should be supplied with this kit, worth 24-32 thousand rubles.

If cleaning is expected shopping centers or other large premises, you need to plan in your business plan the purchase of a floor cleaning machine, which will cost at least 80 thousand rubles. The cost of good models reaches 450-500 thousand rubles. But such equipment replaces the work of several cleaning agency employees, speeds up the cleaning process, while improving its quality.

This is not the end of the initial spending. Staff still need to be trained and this needs to be done in without fail. Training is carried out by large cleaning companies, the cost of which ranges from 5 to 20 thousand rubles. Choose a learning format that would teach:

• What are the types of pollution?
• how to choose chemicals;
• cleaning technologies.

Based on the results of the courses, the cleaner must understand the composition of chemicals, the degree of their concentration in order to clean the dirt from a particular surface, clearly determine what is suitable.

In addition to equipped staff, you will need a vehicle that will deliver staff to and from facilities.

A passenger GAZelle is suitable, which can be purchased already with a run for 250-400 thousand rubles, or leased. Can be dispensed with car. The main thing is that cleaners with a cleaning kit do not use public transport. The company must keep a certain brand and be solid.

For the first time, it can be added to the business plan that 3 employees will work at the same time. Schedule is week after week. Total will need:

• 3 cleaning kits - 72-96 thousand rubles;
• training for 6 people - 30-120 thousand rubles;
• scrubbing machine - 80 thousand rubles.

Teaching can be varied. For example, 2 people will take expensive courses for 20 thousand rubles, and 4 - for 5 thousand rubles. As a result, total training will cost 60 thousand rubles. Scrubber dryer can be chosen the cheapest, and it is necessary to take it when there is already a corresponding customer. For the first time, you can do without it. In this case total costs at the start will amount to 132-156 thousand rubles, excluding a car and office rent. But it's already ready-made enterprise, which is ready to provide services and earn money.

Promotion, expenses and income

It is better to promote your cleaning company through the possibilities of the Internet by creating a one-page page and promoting it through contextual and targeting advertising. This is the cheapest, fastest way to get targeted clients for your cleaning business.

Pricing policy for the provision of services - 25-40 rubles. for cleaning 1 sq. m. It is cost-effective at this price to clean a room of 5 thousand square meters. m. Finding one such room can be difficult, but if you take floors with outlets or offices, it is quite possible to get orders in one building at such a price that it would be profitable for the company to deliver cleaners there.

If we are talking about one-time trips, then the cost of cleaning should pay for the trip, the expense of funds, the work of the staff and still make a profit.

It is believed that the normal gross income of such a company ranges from 140-200 thousand rubles. The costs are:

• rent - 12 thousand rubles;
• phone expenses - 1 thousand rubles;
• accounting support - 6-8 thousand rubles;
• operator salary - 12 thousand rubles;
• staff salary - 50-70 thousand rubles;
• chemicals - 2-3 thousand rubles;
• delivery costs - 12.tys. rub.
• unforeseen expenses - 5 thousand rubles.

Expenses amount to 95-118 thousand rubles. Excluding taxes - 8.4-12 thousand rubles. - the profit of the enterprise is 36.6-70 thousand rubles. per month.

It is also possible to develop a business plan for a project with the purchase of only 2 cleaning kits and the training of only 4 employees. This approach will further reduce the required investment at the start of this project. Additionally, you can purchase everything you need as soon as you realize that the hired staff cannot cope with orders.

At first, the duties of the operator, driver, promotion manager will have to be assumed by the project owner himself. Subsequently, when there will be no problems with orders, you will have to work on the business, and not in it.

In this case, the cleaning business will have to expand: hire more staff and increase the number of regular customers.

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