More recently, with the help of pickpoint delivery I received my order from the Pudra online store, and now I want to talk about it. The site offered 3 delivery methods: by courier, Russian Post and via PickPoint. Express delivery I’m not satisfied, because I don’t have extra time to sit at home and wait for the parcel to arrive, and it would take more than 20 days to wait for an order through the mail. At that time, I didn’t know anything about PickPoint, but this option, judging by the description on the site, completely suited me: the delivery time takes only 4-6 days, and one of the parcel terminals in my city is located in a convenient place for me.
The order came to me on Monday (the location can be tracked on the website) and on Friday, exactly on the appointed day, was delivered to the post office. The delivery service notified me about this:
The next day I went to pick up my order. It is very convenient that the website of the service ([link]) contains not only the addresses of parcel machines, but also information such as working hours, payment methods, the location of the parcel terminal in the shopping center itself, and even what transport you can use. Thanks to this, it was not difficult to find him, and appearance postamata can not be called inconspicuous.
Perhaps the biggest advantage of receiving an order in a post office is the absence of queues, and the process itself takes 5 minutes at most.
I will show you step by step how to receive your order at PickPoint.
1. Home page postamat.
Click on "Receive/Send Orders".
2. Select "Get order".
3. Enter the code specified in the received message.
4. The amount of the order and its sender appear. Choose a payment method, in my case it is cash payment.
5. Postamat does not give change, so you need to choose where the balance will be credited. I choose to top up my phone balance.
6. We bring in banknotes one by one. It is desirable that they are not crumpled, otherwise the postamat may not accept them. After the required amount is deposited, "forward" will appear in place of the "partial payment" button. We press.
7. We check the phone number to which the change will be credited. Initially, the number to which the message was sent is displayed, but you can enter any other number.
8. Confirmation of payment for the order appears, a check comes out. We press "forward".
9. A notification appears that the balance has been credited to mobile phone and another check.
10. Next step for mnogo card holders. ru. For those who, like me, do not have one, the "forward" button.
Postamats and points of issue of goods PickPoint
Please note that delivery is carried out only to those PickPoint parcel machines that are indicated on OUR interactive map on the page .
Video instruction PickPoint
Instructions on how to pick up the goods at the Postamat or the point of issue
You will receive an SMS and an e-mail* with a unique parcel code
to receive the ordered goods in a post office or in issuing point,
as soon as your order is placed in the parcel terminal.
*If you specified your e-mail when registering an order
in the online store
The SMS message or e-mail will contain:
- A unique parcel code for receiving an order in a parcel terminal
or point of issue - The address of the parcel terminal or pick-up point where the parcel is located (chosen when registering an order in the online store)
- The period of storage of your order in the terminal
During the period specified in the SMS message, you need to drive up to the selected terminal or pick-up point to pick up your order.
Receiving an order via PickPoint
- In the postamat menu, select the operation of receiving a parcel
- Enter the parcel code sent to you in an SMS message or
by e-mail, and follow the instructions in the terminal menu - Pick up your order from the opened cell. Close,
Please take your cell after receiving the goods.
What is PickPoint?
Online shopping is becoming more and more popular in the CIS countries. Almost all young mothers cannot imagine their life without buying diapers and toys online. The same situation in the electronics market, household appliances and books. Different stores solve the problem of delivery to other cities in different ways: both mail and courier services, and pickup systems.
Fast and convenient delivery throughout the country
The Pickpoint service offered a special approach to the delivery of goods. Already at the first stage, Pickpoint is not just an alternative delivery method, but a full-fledged competitor to the usual services. Internet services with the Pickpoint delivery function are: large stores like Wildberries, Lamoda, Butik.ru, Avon, Oriflame and their number is growing every day. The main goal of the company is to make the option of delivery using Pickpoint available for purchase in any store in the CIS. When ordering online, choose the Pickpoint service - this will greatly reduce the hassle of buying.
PickPoint Pickup Points in Russia
After placing an order, the buyer receives a tracking number, thanks to which you can track the status of your package during its entire journey. Use for this simple and convenient mobile app, it allows you to perform this operation very quickly and at any time. The Pickpoint tracking feature means that no package will be lost, and the customer will be able to control the order and manage the delivery.
How to use PickPoint parcel lockers?
You can receive your parcel at the nearest pick-up point within 3 days from the moment of arrival. Back in 2013, the number of pickup points in Russia was 350. At the beginning of 2014, you can receive a parcel at Pickpoint in any city in one of 705 points. This figure is growing every day, and today the company is focusing on developing a denser network of points of presence within the cities it serves. The location of the parcel lockers is extremely convenient - the central parts of cities and the most important shopping centers are used to equip Pickpoint points.
Postamat is a Pickpoint delivery terminal installed in shopping malls your city. At the time of ordering a purchase, select the location closest to you. When the parcel arrives at its destination, you will receive an SMS with all the details: the password for your cell, the storage period and the amount due for the ordered goods. On the spot you will be met by a simple and convenient machine with a touchscreen and a money receiver. Pickpoint is not only a delivery system, but also the ability to pay for your purchase with cash or a credit card.
Pickpoint cell sizes.
The dimensions of the cells of the Pickpoint parcel lockers can be chosen from 15 x 36 x 60 cm, 20 x 36 x 60 cm and 25 x 36 x 60 cm. That is, no matter what size your parcel is, there will be a suitable compartment for it.
Pickpoint delivery service is the most modern developments and technologies in the world of online commerce.
When buying goods in online stores, the easiest way is to use the contactless delivery method - pickpoint. If your cargo is not of high value and is not fragile, since it will be difficult to challenge the safety of the parcel in the parcel terminal, nevertheless, the return of goods using pickpoint is possible, but the decision on the return of funds remains with the seller. To receive a parcel in a post office, follow the algorithm below.
What you need to order a parcel to the Pickpoint post office
When paying for and buying goods in the online store, select the delivery method "Postamat". It should be noted that the pickpoint issuing point and the pickpoint post office are two different ways receipt. In the first case, you come to a special point where you present your passport and the code of your parcel, after which the controller gives you the goods. Postamat works a little differently, there is no controller and you do not contact people, this is a fully automated process.
If the online store does not have the required delivery point, then contact the manager of this site directly, perhaps if you regular customer, the supplier will think about introducing such a method, since registration in it takes very little time.
How to pick up a parcel at Pickpoint
After completing the procedure for ordering goods, a notification will be sent to your e-mail or mobile phone with the address of receipt, as well as a special code. Don't lose this code - it's very important. Write it down on a separate piece of paper and keep it until the date you receive the package.
As soon as the parcel arrives at the parcel terminal, you will again receive a message that the goods are ready for collection, as well as the parcel storage period. Do not miss the date, because after the indicated date your parcel will be removed from the parcel terminal. Take the code with you and head to the indicated address in the message.
In the postamat window, select “Parcel Receiving” from the menu, after which you need to enter the special code received earlier. If your product was not paid for in the online store, then choose the payment method yourself: cash or bank card. Don't forget to get a check for payment. After that, your storage cell will open near the postamat. Pick up the parcel and do not forget to close the cell door behind you.
Be careful, the postamat does not give change. Therefore, you need to have an even amount of payment or get change for mobile number phone. When selecting this item, indicate your carrier and enter a cell number. Postamat will issue a check to confirm the operation. The second option is to collect your change at the Pickpoint office. If you have chosen this item, then take the printed receipt from the post office and come to the nearest Pickpoint pick-up point, the cashier will ask for your code, passport and give change.
How to return an item using the Pickpoint parcel locker
If something is wrong with the product, then you can also return it in the Pickpoint vending machine. Click on the "Return Items" menu. Check with your store in advance if this procedure is possible, as not all catalogs and online stores support it. From the moment of purchase, no more than seven days must pass if the goods were purchased in an online store and no more than fourteen days - if in the catalog. For the return procedure, indicate the unique code by which you received this package.
Be sure to take your receipt to confirm the return. Put the goods in the opened cell and do not forget to close the door tightly.
If you have forgotten your unique code or lost it, then call 8 800 700 79 09 and tell us about your problem. After providing personal information to the operator, you will be re-sent a code to the specified number or email address.
PickPoint delivery service is a unique alternative to mail and courier delivery.
Store site cooperates with federal network Postamates and pick-up points pickpoint orders. Thanks to this, we provide fast (within 1-3 days in big cities Russian Federation) and a cheap (comparable to the cost of the Russian Post) way to receive an order through the PickPoint system in any major city of the Russian Federation. PickPoint consists of 2048 pick-up points and parcel terminals in 480 Russian cities. Pick-up point (POI) - a point in a crowded place (shopping center or grocery chain), where the operator (person) is located, who will issue your order.
Postamat - an automated terminal for issuing items (without human intervention), where an order is delivered from a store website. This is a special terminal, which is a payment terminal and automated cells for storing items, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.
Postamats and pickup points are installed in shopping centers and chains grocery stores located near your home or work, so it will be convenient for you to pick up your order on your way to or from work.
Below is a photo of the postamat and the point of issue of orders (PVZ):
When choosing delivery through the PickPoint system, you can choose in advance: to receive an order at a post office or at an order pick-up point (PI), but this is not of fundamental importance, we recommend choosing a point closer to places in the city where you regularly visit. Postamats and pickup points are always installed in close proximity to crowded places, so it will be easy for you to find them and there will definitely be a point located close to you.
Getting an order through PickPoint is easy!
Postamats and points of issue of orders PickPoint - very convenient!
- You do not need to wait for a courier at home or at work, as well as stand in queues at post offices You can pick up your order at a convenient time for you.
- Delivery throughout Russia. The PickPoint network consists of more than 2000 parcel terminals and pickup points in 480 cities and settlements Russia.
- Delivery to major cities of the Russian Federation in 3-4 days. Delivery to remote cities: no more than 10 days. You will see the PickPoint delivery time on the checkout page of our store when choosing a pickup method.
- You can pay for the order both in cash and with a plastic card directly at the post office or at the point of issue of orders upon receipt of the order.
- The process of receiving an order together with payment will take no more than 1 minute.
- The delivery price is low and comparable to the price of delivery through the Russian Post.
FAQ
What is an automated terminal for issuing orders (postamat)?
Postamat is a special terminal, which is a payment terminal and automated cells for storing items, from which you pick up the purchased goods yourself - in any place convenient for you, at any time convenient for you, following the instructions in the terminal menu.
As soon as your shipment is delivered to the Postamat or Pickup Point, you will receive an SMS message with a code to receive the order.
How can I pay for an order at a post office or pick-up point?
In Postamat you can pay for the order in cash or by credit card. Postamat accepts for payment bank cards Visa, MasterCard or Maestro. When paying in cash, you will have several options for crediting change: to your mobile phone or receive change at the PickPoint cash desk (Moscow, Volgogradsky pr-t, 42, building 23).
At the point of issue of orders (PVZ) payment is made only in cash.
If you made an advance payment when placing an order, then you do not need to pay anything extra when you receive it.
How does a postamat differ from an order pick-up point (PVZ)?
Postamat - an automated point for issuing an order. By choosing operations in the terminal menu, you pick up your order yourself at a convenient time for you.
Pick-up point (PI) is a classic pick-up point, when a PickPoint employee gives you the ordered goods.
Until what time do postamates work?
In most parcel terminals you can receive an order until 22:00, in some around the clock.
Where are postamates and pickup points installed?
Postamats and pickup points are installed in shopping malls and grocery chains or other crowded places so that you can combine daily food and clothing purchases with receiving orders from our store.
Do you have a pickup point / PickPoint post office in my city?
The PickPoint system has 2,048 parcel lockers and pickup points (PIU) in 480 Russian cities. See the map below for the location of the nearest pickup point/postamat:
How to receive an order at a post office or an order pick-up point (PVZ)?
You can pick up goods ordered at the site store, at post-amates or pick-up points convenient for you, at a time convenient for you, without waiting for a courier and without standing in lines at post offices.
The process of receiving orders through a post office is very simple and convenient. After placing an order, proceed as follows:
You can combine your daily shopping for food, clothes, and receiving orders due to the good location of parcel terminals in shopping centers and close to grocery chains.
Return of goods via PickPoint
If the purchased product did not suit you for any reason, you can quickly and conveniently return it through any of the PickPoint parcel terminals. Call us at 8 800 555 15 96 (free within Russia) for more details.
How long will my parcel be stored in the parcel terminal or pickup point?
The term of the order in the parcel terminal is on average 3 days.
You will receive an SMS-message indicating in which post office or point of issue of orders your parcel is located and until what date and time it will be stored there.
You can extend the parcel storage period using the PickPoint mobile application.
How to extend the shelf life of an order?
No need to call the support service or wait for an answer to your e-mail request, you can see the entire delivery history of your order at any time and use additional services!
Register the application to your phone number and at any time you have access to:
- All orders placed on the specified phone number;
- Statuses and delivery history of orders placed;
- A detailed description of the location of the PickPoint Postamat (or the point of issue of orders), as well as its work schedule, payment options, photos of locations;
- Possibility to extend the shelf life of the order in the parcel terminal;
- "Forwarding" service - the ability to independently choose another point for the delivery of your order;
- push notifications about changes in delivery statuses.
- The ability to lay a route on the map to the selected Postamat or the point of issue of orders;
