Smile

Infoline - your internet provider

The provider operates under the brand name " Smile", the legal entity of the telecom operator " CJSC "Infoline"". Smile Company is represented in the telecommunications market of the city of Moscow.

The provider provides Internet access and telephony services.
Smile provides services based on fixed telephony technologies, home networks (ethernet).

The number of clients is over 100000 subscribers.
Total 2.00 RUB costs the cheapest Internet with the tariff "SMILE Free"

The Infoline company has been operating in the Internet services market for more than 10 years. During this time, thousands of people from Moscow and the cities of the Moscow region have become regular users of Internet services from the Infoline company.

Today, the Internet provider "Infoline" provides not only access to the Internet. The company has developed a multi-service network "Smile", which includes a number of useful and relevant services. So, Infoline subscribers get free access to the Smile local network - single network for all cities and regions in which the company operates. The Smile local network allows participants to exchange files, communicate on the Soviet Server forum, play online games, download movies, music and books. To help parents of the younger generation, a special service "Children's Internet" was created, which restricts access to local network and Internet resources of dubious content. Residents of the cities of the Moscow region can also use the services of "Infoline" to connect a city telephone in short time and at reasonable prices.

Internet provider "Infoline" is constantly working on improving the quality of services provided, as well as on the convenience of paying for them. In addition to paying for the company's services through terminals, banks, payment acceptance points, since September, Infoline customers have a unique opportunity to pay for cellular services using a mobile phone. Mobile payment is an opportunity to pay for services quickly, safely and conveniently.

Smile is a new Internet provider that is gaining more and more respect from the consumer. The new network, which is developing its structure, already boasts a large number of users who can be confident in the future.

Smile Internet - Personal Account

Just like many other providers, Smile provides access to the user's Personal Account, which simplifies everyone's life hundreds of times. A personal account will allow you to get online access to a number of services, which was previously impossible.

How to sign in to Personal Area

To enter the Smile Personal Account, you will need personal data, namely login and password.
We go to the official website of the provider http://www.smile-net.ru/, go to the section " Login to your personal account» Enter your data in the required fields, and get into your personal account.

Personal account functions Smile

The versatility of a personal account will make life easier for every user. What gives its use?

First of all, the receipt by each user of personal information about the state of the account, all transactions that are carried out within the framework of a personal account, access from anywhere in the world, is convenient, isn't it?
The second plus is Replenishment of the account by any means, be it bank card, an online wallet, or even an SMS payment from a phone account, here you will also find your personal account number and be able to replenish your balance through the terminal.
Not satisfied with the tariff? No problem, look through the possible tariffs and change to the one you like best. Or maybe you want to go on vacation? Block your personal account until you return so that your balance remains at its previous level and the subscription fee is not charged.
You can also view all information regarding the contract and connection.
Technical support will help you solve all problems with the Internet connection as quickly as possible.
Too complex password? You can’t remember and you have to carry notebooks with you all the time, change the password to your personal one, which you will like.

Official website of the Internet provider: www.smile-net.ru

	Internet access speed	Price ,
fast and furious 200	200 Mbps	650 rub/month
fast and furious 500	500 Mbps	990 rub/month
fast and furious 200 subscription	200 Mbps	6500 rub/year
fast and furious 500 subscription	500 Mbps	9900 rub/year

Unlimited data plans:

	Internet access speed	Price , RUB/month
VIP rate	100 Mbps	300
Regular rate	100 Mbps	500
Reduced rate	100 Mbps	500 - 200 The cost is reduced by 10 rubles per month.

Subscription unlimited tariff plans:

	Internet access speed	Price , rub.
For 3 months	100 Mbps	1350
For 6 months	100 Mbps	2090
For 1 year	100 Mbps	3600
For 2 years	100 Mbps	6900

Traffic payment:

	Tariff plan	Price , RUB/month	Excess , RUB/MB
VIP rate	10 GB	290	0,1
Regular rates	200 MB	200	2
Regular rates	1000 MB	350	0,50

Tariff change

You can change the tariff for free in your personal account. To do this, your account must have an amount not less than that indicated in the "cost" column. The tariff for the next accounting period must be selected in advance, before the accounting day, otherwise the current tariff will be extended.

Suspension of Services

Tariff "Blocking" (port reservation)

The "Block" tariff is activated automatically if there is not enough money on the account to start a new accounting period. You can also install it yourself. The maximum validity period of the tariff is 2 months. For the duration of the blocking, the port is reserved, the credentials and the subscriber's ip-address are saved. The blocking is installed free of charge. Being blocked is free. You can exit the block any day and switch to any current tariff. There are two ways to exit the blocking: in the first case, an accounting period is set from the date of entry into the blocking and payment is made for the duration of the blocking at the selected tariff, in the second, a new accounting period starts from the date of exit from the blocking and payment is made for the service for 100 rubles. The way to exit the lock is determined by the user (through a personal account) for each specific case.

Conditions for early recalculation of subscription tariff plans

The subscription fee when using subscriptions is valid for a one-time full payment of the selected tariff. If you refuse to use the tariff before the expiration of the paid period, recalculation is made according to the standard terms of use (Regular tariff for 1 month).

Early termination of the contract

Connecting to the network for the promotion is free when you deposit any amount from 1000 rubles to. Money is credited to your account and spent on the Internet at any tariff you choose. In case of termination of the contract before spending the funds made as an advance payment, the subscriber pays the connection cost in accordance with the current connection tariff (1000 rubles), when using an unexpired subscription, recalculation is made in accordance with the conditions for early recalculation of subscription tariff plans. Refunds from the account are made at the request of the subscriber at the central office within 14 days against receipt of receipt of funds.

Return of borrowed equipment

The subscriber has the right, within 14 days, to return the equipment taken from the Company without traces of operation, in its original completeness, salable condition and with a full set of documents for any reason, while the company returns the funds paid by the subscriber in the amount of 100% to the subscriber's personal account. All goods are subject to return, i.e. the main product, its components and accessories (power supply, remote control, connecting wires), packaging, instructions and warranty card. If the completeness is not observed when returning the goods, the subscriber pays for the missing set in accordance with the established cost specified in Art.

TV tariffs:

TV channel package	Price, RUB/month
On-air channels	0
Knowledge of the world	0
Movie	0
News and business	0
Music	0
Sport	0
children	0
For adults	0
Entertainment channels	0
HD	0

Connection

Tariffs for private houses:

Unlimited tariff plans for connection via PON technology:

Speed	Price, RUB/month	Price, rub./year.	Dedicated IP address
10 Mbps	1190	11880	150 rubles/month 500 rubles/6 months
20 Mbps	1490
30 Mbps	1700	18360
50 Mbps	2000	21600

A dedicated IP address is provided free of charge.

The cost of connection is from 25,000 rubles. *

Smile is a Moscow telecom operator that, after nine years of independent existence, has joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and corporate clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote management of services.

Possibilities of a personal account

Connected with the provider telephone connection, Internet or digital TV customers are allowed to conduct transactions on the subscriber's personal account through the Smile personal account, for example:

View information on the contract and connection.
Set up auto payment to have continuous access to the desired service.
Pay for services online using bank cards and electronic wallets.
Track the amount of traffic used (for the Internet service from Smile).
Extend the use of the service not paid on time for 5 days by activating the "Promised payment" option.

Registration and login to your personal account

The Smile official website allows new subscribers to inform the operator of their interest in its services through an electronic form accessible by the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to indicate the name, mobile number and, if desired, email, and check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is activated, the subscriber receives an information card with identification data - a password and login, which is a pass to Smile's personal account on the provider's website.

All subscribers use a single authorization form, but their credentials differ in prefix. Telephony service users log in using a tel* format login, the TV service user account is protected by a login with the *iptv prefix, no prefix is required for Internet accounts, and the login matches the username to establish an Internet connection. In addition to the login, the obligatory means of identifying the client for access to the personal account is the password, which is initially issued by the operator, but can be changed on the very first visit to the account.

When access to the Internet is blocked due to a zeroed balance, the user can establish a connection under the login card or 1 and the password carduser or 1, after which he has the opportunity to log in to his personal account using his usual data.

Official site: http://www.smile-net.ru
Personal Area:

We will help you solve the problem related to network operation. Thanks to the activities of a reliable Internet assistant, you will be able to do your own “work on the bugs”, set up the necessary equipment and much more.

Your trusted assistant offers you round-the-clock support, providing the following features:

Here you will find detailed information regarding the most common connection errors. Moreover, for each of the items, hints will be offered to resolve this or that situation with minimal loss of time and effort.

There are a number of problems that the Smile user may encounter when working in a particular browser. Here you will find any of them. The assistant will provide you with the necessary data so that you can resume work again.

If you need instructions that describe in detail how to set up port forwarding, this section is for you. Here is a description of the processes for the most common routers.

If pages in the browser take too long to open and you want to speed up this process, see this section. It will help you solve this problem.

Possibilities of a personal account

Customers who have connected a telephone connection, Internet or digital TV with a provider are allowed to conduct operations on the subscriber's personal account through the Smile personal account, for example:

View information on the contract and connection.
Set up auto payment to have continuous access to the desired service.
Pay for services online using bank cards and electronic wallets.
Track the amount of traffic used (for the Internet service from Smile).
Extend the use of the service not paid on time for 5 days by activating the "Promised payment" option.

Registration and login to your personal account

The Smile official website allows new subscribers to inform the operator of their interest in its services through an electronic form accessible by the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to specify the name, mobile number and, if desired, email, and check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is connected, the subscriber receives an information card with identification data - a password and a login, which is a pass to the Smile personal account on the provider's website.

All subscribers use a single authorization form, but their credentials differ in prefix. Users of telephony services log in using a tel* format login, Account TV service users are protected by a login with the *iptv prefix, no prefix is required for Internet accounts, and the login matches the username for setting up an Internet connection. In addition to the login, the obligatory means of identifying the client for access to the personal account is the password, which is initially issued by the operator, but can be changed on the very first visit to the account.

Smile is a new Internet provider that is gaining more and more respect from the consumer. The new network, which is developing its structure, already now boasts a large number of users who can be confident in the future.

Smile Internet - Personal Account

How to log in to your personal account

To enter the Smile Personal Account, you will need personal data, namely login and password.
We go to the official website of the provider http://www.smile-net.ru/, go to the section " Login to your personal account» Enter your data in the required fields, and get into your personal account.

Personal account functions Smile

The versatility of a personal account will make life easier for every user. What gives its use?

First of all, the receipt by each user of personal information about the state of the account, all transactions that are carried out within the framework of the personal account, access from anywhere in the world, is convenient, isn't it?
The second plus is Replenishment of the account by any means, whether it be a bank card, an online wallet, or even an SMS payment from a telephone account, also here you will find a personal account number and you can replenish the balance through the terminal.
Not satisfied with the tariff? No problem, look through the possible tariffs and change to the one you like best. Or maybe you want to go on vacation? Block your personal account until you return so that your balance remains at its previous level and the subscription fee is not charged.
You can also view all information regarding the contract and connection.
Technical support will help you solve all problems with the Internet connection as quickly as possible.
Too complex password? You can’t remember and you have to carry notebooks with you all the time, change the password to your personal one, which you will like.

Official website of the Internet provider: www.smile-net.ru

Smile is a company providing Internet access services, broadcasting digital TV channels, telephony to residents of multi-storey and private houses in Moscow and the Moscow region, as well as organizing virtual PBXs and video surveillance, developing public wi-fi networks in offices corporate clients. The geography of the provider's work covers the cities of Balashikha, Zheleznodorozhny, Lyubertsy, Korolev, Dzerzhinsky, Kotelniki, etc.

Since 2016, Smile has been part of the Virgin Connect international group of companies. On the official website of the company (www.smile-net.ru) there is a personal section for subscribers - a personal account. The service was created to remotely monitor the status of a personal account and manage connected options.

Registration in a personal account

Access to the personal account is provided to all customers who have concluded an agreement with the Smile provider for the provision of services for Internet access, connection to digital TV or telephone networks. Login and password to enter the system are issued along with other documents. Online registration on the site is not required.